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Structure, unknown Or Other, service Brakes
05/08/2026
The customer purchased a vehicle from Metro Motors on May 8, 2026, after visiting the dealership three times and speaking with multiple sales representatives. During each visit, the customer specifically stated that the vehicle would be used to tow a trailer and repeatedly asked whether it was safe and suitable for towing. The sales staff consistently represented that the vehicle was in good working condition, had low mileage, showed no significant issues on the Carfax report, and would be an excellent vehicle for towing. The customer was discouraged from test driving the vehicle because it was low on fuel, and sales staff stated that the only reason it had not sold was the snowplow attached to the front. Immediately after taking possession of the vehicle on May 8, the customer experienced a serious issue with the electronic parking brake repeatedly engaging while driving. The customer contacted Metro Motors on the next business day and was instructed by the manager, Nate, to bring the...
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Engine
07/31/2010
The contact owned a 2003 Ford F-250. The contact stated that while her husband was driving home, there was black smoke coming from the exhaust, with the check engine warning light illuminated. The vehicle was driven to the residence and turned off. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,000.
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Electrical System, service Brakes, engine
09/24/2024
Truck had no check engine light then caught on fire going down the road and burned to ground within seconds Incident report 46-24-05039 08_30-74 US-30 - PA 74 30 W
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Vehicle Speed Control
02/13/2024
Speed control sensor allows brake fluid leak through the plug connector and run down the wiring harness, allowing brake fluid to splash on the exhaust manifold and cause a fire.
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Electrical System
08/31/2022
The contact owns a 2003 Ford F-250. The contact stated that both turn signals and the windshield wipers would intermittently fail to operate as needed. Over time, the failure worsened and the components failed to operate. The dealer and the manufacturer were notified of the failure and informed him that there were no recalls on the vehicle. the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 140,000.
