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Electrical System, air Bags
08/30/2022
The contact owns a 2000 Ford F-150. The contact stated while driving 7 MPH, the vehicle in front of hers stopped abruptly, causing her to slam on the brakes. The vehicle hit the rear end of the other vehicle. The front passenger's side bumper of the vehicle was bent inward. The contact stated that it was a fender bender; however, the driver's side and passenger's side air bags deployed. The contact noticed a strong burning odor. The contact stated that the police officer confirmed that there was a strong burning odor and smoke; however, when the officer opened the hood, there was no smoke coming from the engine compartment. The contact stated that she sustained a torn skin on the arm due to the air bag deploying. A police report was filed. The contact was able to drive the vehicle to the residence. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000.
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Service Brakes
08/25/2023
This vehicle, as do all, have dual master cylinders, great, always have a front or rear brake system function in an emergency, but this vehicle also has FLEXIBLE to hard lines from master cylinder to ABS unit. I was driving down our long downhill driveway, pressed on the brake pedal, heard a pop and pedal went to the floor, NO brakes at all and buy the time I got to the emergency brake, which did little to stop the truck, I was out in the road. Glad I wasn't out on a highway doing 50MPH. Examined what had happened and the brake line from the master cylinder to ABS unit split where the flexible line joined the hard line, and when that line breaks, no brakes at all, no backup safety system. Don't know how the flexible lines ever passed safety requirements when manufactured, but they certainly shouldn't be on a truck that's 23 years old and all should be replaced with hard lines.
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Power Train
10/02/2022
Truck will not go into proper gear. You have to put emergency brake on and put transmission in neutral to crank the vehicle. Then you have to put gear shift into a different gear setting to be able to drive. The auto gear box linkage cable has issues. The truck will not go into park and will result in the vehicle running you over or run into something.
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Electrical System
12/15/2020
The contact owns a 2000 Ford F-150. The contact stated while driving 10 MPH, the vehicle shut off without warning. The vehicle failed to restart and was towed to the residence. An independent mechanic was unable to diagnose the vehicle as the OBD reader was not working. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer referred him to the NHTSA to file a complaint. The vehicle was not repaired. The approximate failure mileage was 107,000.
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Exterior Lighting
03/13/2021
THIS IS A PERSONAL RECOMMENDATION, I HAVE 30 YEARS EXPERIENCE AT DEALERSHIPS IN THE AUTOMOTIVE INDUSTRY AND HAVE SEEN A LOT OF CHANGES, I SEE TOO MANY PEOPLE THESE DAYS DRIVING WITH NO HEADLIGHTS ON AT NIGHT, ITS BECAUSE THE INSTRUMENT PANEL LIGHTS COME ON AUTOMATICALLY WHEN THE ENGINE IS STARTED. THEY SEE THEIR INSTRUMENT PANEL LIGHTS ON SO THEY THINK THEIR HEADLIGHTS ARE ON. A SOFTWARE UPDATE ACROSS THE BOARD OF MANUFACTURERS SHOULD BE MADE TO NOT TURN ON INSTRUMENT CLUSTER LIGHTS UNLESS PARKING LIGHTS OR HEADLIGHTS ARE ON, JUST LIKE IT USED TO BE YEARS AGO
