2024 Ford Expedition Complaints

This is a report of a recurring, life-safety defect involving unintended vehicle movement in a 2024 Ford Expedition. The vehicle has experienced two separate incidents where it was placed in 'Park,' remained stationary for 13-30 seconds, and then began driving itself backward without driver intervention or throttle input. Incident 1: Occurred on March 29, 2026 and I have this one on video. Incident 2: Occurred on April 8, 2026. The video clearly shows the vehicle remaining stationary and in 'Park' for 13 seconds before the unintended movement begins. This delay proves the movement is not a 'start-up rocking' sensation or 'normal clutch drag,' but a delayed mechanical or electronic failure of the park actuator or transmission system. I presented the vehicle for service at a Ford dealership on April 17, 2026. Despite my report of a delayed-onset rollaway, the dealership documented the issue as a 'normal and desired characteristic' of the 10-speed transmission. They characterized the...

Since I purchased the vehicle brand new, none of the safety features have been functional. The following sensors are faulty and none of them have worked since I bought the vehicle: 1) Cross Traffic Alert; 2) Blindspot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance. I tried to take the vehicle into the service department of the dealership to fix the problem several times, but as of this time, there has been no solution. The dealership said the problem cannot be fixed, because only Ford Corporation can create a computer software fix for the problem. I was instructed by the dealership not to bring the vehicle back for the same issues, because nothing can be done, and they will not touch it. However, Ford has failed to launch a computer software fix, since I had had the vehicle to 2 years. Since the dealership can't fix it and Ford can't fix it, I am stuck with a defective vehicle that is "Unsafe" to drive, because all of...

I bought this vehicle brand new in 2024 and none of the safety features are functional and can't be fixed. Ford corporation cannot find a a computer software fix for it and the dealership can't fix it. The vehicle in unsafe to drive. The following sensors are faulty and have continued to give failure alerts since I purchased the vehicle: 1) Cross Traffic Alert; 2) Blind Spot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance, 7) Rear backup assistance. It is a safety hazard and unsafe to drive because none of the "Safety Warning" or "Driver Assistance" features work, that would help prevent accidents. For the past 2 years, I have been driving this defective vehicle that is a safety hazard, which is not repairable, nor is the vehicle marketable. I have tried to resolve this issue numerous times, but there is no solution. The dealership advised me to not bring it in for service again, because there is nothing that can be done...

I have had my car at the dealership twice, once in August of 2025 and once in February of 2026 because when I start I get a warning, front collision assist malfunction, lane keep assist malfunction, blind spot monitoring malfunction, and as a result, I have no cruise control, even in normal cruise control mode. I have been told it’s an electrical update, and it was October, then January, now it’s March. Just saw a recall was issued for Navigator, Nautilus, Aviator, and Explorer with this exact problem, but no recall for the expedition.

Bought the car on Feb 14th 2026. We were told Avis car sales in fontana does their vehicle inspection on every car before its sold. We noticed the two back tires on the expedition were bald and showing cords. We told Tawnya and George about the tires and they said they would order them, they'd be in within two days and to bring the car back to get them replaced. When we got home we setup ford diagnostics and found out the oil life was at 29% so they also lied and sent us out with bad oil. We checked the dip stick and yeah super dark oil. We've called two days in a row and keep getting told they are busy and they will call us back, they have not. We have tried to reach corporate but they dont have a department for this. The vehicle is currently sitting because of how bad the tires are, its 100% not safe to drive. Trying to get the dealership to honor the safety fix they promised but they are avoiding it.