2019 Ford Expedition Complaints

When trying to pass a vehicle on a two lane road I accelerated about 50-60% when I it clunked hard and dropped from 8th gear to neutral and left me coasting down the interstate for 30 seconds until the car reengaged. I had to get back behind the car I was pasing as there was no longer a safe distance with oncoming traffic. My kids were in the car with me. This has happened on more then one occurrence. I feel that this is a very unsafe issue that should be fixed by Ford since it could put me and my family and others in danger and pose a safety risk driving this vehicle. I have brought the vehicle into Ford and they say the PCM module need to be reprogrammed to relearn the gears. This did not make it better. We then took it in again after a reprogram and they said that my transmission needs replaced and quoted 7700 dollars. We ran into a similar problem with the engine and had to replae that as Ford also said it was not an issue and ultimatle we had to pay for the engine. Ford knows t...

I heard a load pop noise and then smelled almost a burnt type smell. The next day my driver side seatbelt is completely locked. I’ve tried all my ford dealership close to me and I’ve called multiple customer service no one is willing to help me.

The contact owns a 2019 Ford Expedition. The contact received a notification for NHTSA Campaign Number: 26V344000 (SEAT BELTS); however, the part to complete the recall repair was unavailable. The contact stated that upon starting the vehicle, the seat belt warning light illuminated, and an abnormal loud sound emanated from the vehicle. The contact then noticed that the front passenger-side seat belt pretensioner had exploded without impact, releasing smoke inside the vehicle. Several dealers were contacted, but the dealers informed the contact that the parts were unavailable. The manufacturer was made aware of the failure and informed the contact that parts would not be available until September. The failure mileage was unavailable.

The airbag warning light illuminated on my 2019 Ford Expedition. My Ford dealer diagnosed the vehicle and confirmed that the condition is related to an active Ford safety recall. The dealer also confirmed that the defect disables the entire Supplemental Restraint System (SRS), meaning the airbags will not deploy in the event of a collision. I was informed that the recall replacement part will not be available until approximately December 2026 and that Ford will not authorize an interim repair or replacement using available parts. As a result, I am expected to continue driving a vehicle with a disabled airbag system for several months despite the known safety defect. The dealer advised that if I choose to have the vehicle diagnosed or repaired before the recall remedy becomes available, I must pay the costs myself and may only be eligible for reimbursement if Ford later authorizes it. This defect significantly increases the risk of serious injury or death because the airbags will not...

When merging onto the unnerstate i accerlerated about 50-60% throttle and when i did it clunked hard and dropped from 8th gear to neutral and left me coasting down the innerstate for 30 seconds with my child in the car before the transmission would re engage. I feel that this is a very unsafe issue that should be fixed by Ford since it could put me and my family and others in a loss of control situation that could cause harm.