2015 Ford Expedition Complaints

Rear backup camera works periodically, there is a recall on the 2015 Expedition for this problem, but I’m being told my vehicle (VIN) is not included. The repair cost is over $1000. Why ins’t my Expedition included in the recall - I’m having the exact problem as documented in the recall. How many others are being affected by this problem but being excluded in the recall. Please investigate, this problem seems to be larger then the current recall.

Back-up Camera, the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA only works intermittently. I'm being told me vehicle is not part of the current recall in the 2015 Expedition that was issued in April 2025, yet my vehicle (a 2015 Expedition) is experiencing the problems detailed in the recall. Why isn't my vehicle part of this recall, shouldn't the recall be expanded to all 2015 Expeditions experiencing problems with faulty back-up cameras?

Current recall reference# 22S56 front blower motor on some 2015–2017 Expedition SUVs and have issued a recall for affected vehicles. The front blower motor in certain vehicles may experience overheating and risk of interior fire. So my vehicle has gone thru 2 fixes for recall. But the issue caused by the blower motor was the actual risk of fire were the Wiring Harness. Which were burnt and original from the first repair that were already defaulted. So brand new motor and modular install but no new wiring harness that are already burnt. They just went ahead and plugged them back in with notice or even a heads up that you are still in danger of potential fire

The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her vin was not included in the recall. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 25V270000(BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified they informed her that the vin was not included in the recall and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back over prevention camera system displayed a black screen and failed to function as intended. The contact stated that occasionally, the back-over prevention camera system displayed a fuzzy green display. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 118,000. VIN tool confirms parts not available.