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Power Train
01/10/2024
The contact owns a 2013 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission molded leadframe. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 135,000.
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Power Train
11/08/2023
The contact owns a 2013 Ford Expedition. The contact stated while driving 65 MPH, the vehicle independently decelerated to 0 MPH. The check engine warning light and the wrench symbol was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty main control valve body in the transmission. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 200,080
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Power Train
09/25/2023
Transmission, is available for inspection upon request, trans will downshift to 1st gear causing rear wheels to lock up, speedometer to read zero mph, wrench to be displayed, and dashes across digital display on mph. called dealer and was told out of recall/warranty parameters, as well as ford corporate customer service. No inspection, only verbal verification from dealer. No advance warning before malfunction.
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Engine And Engine Cooling
05/15/2023
The contact owns a 2013 Ford Expedition. The contact stated that while driving at various speeds, there was an abnormal tapping sound coming from the passenger’s side of the engine compartment. The vehicle was taken to the local dealer who replaced twelve rocker arms from the passenger’s side of the engine, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 95,833.
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Power Train
08/03/2023
The contact owns a 2013 Ford Expedition. The contact stated while driving 40 MPH, the vehicle downshifted unexpectedly, causing the contact to lose control of the vehicle. The powertrain warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was not under warranty. The failure mileage was approximately 191,000.
