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Engine
10/01/2019
UPON RECEIVING TUNE UP THE SPARK PLUGS BROKE APART.AFTER GETTING THEM OUT CYL#1 WOULD NOT HOLD SPARK PLUG,CAUSED ME TO SPEND MORE MONEY TO GET PROBLEM FIXED.BUT THE SHOPS WILL NOT GUARANTEE THE WORK THAT IS NEEDED.THEY ALL SAID IT WAS A FACTORY ISSUE.THE TRUCK WAS STATIONARY AS WELL.
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Electrical System, engine
07/01/2019
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2006 FORD EXPEDITION. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ODOR OF ANTIFREEZE IN THE VEHICLE. ADDITIONALLY, THE TEMPERATURE GAUGE AND CYLINDER HEAD TEMPERATURE SWITCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD AND CYLINDER HEAD TEMPERATURE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.
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Service Brakes
05/14/2019
TRAVELING ON OLD ADOBE RD IN PETALUMA, CA AT APPROX. 25-30 MPH, WENT OVER INCLINE AND SAW TRAFFIC WAS STOPPED. PRESSED HARD ON BRAKE PEDAL AND VEHICLE SLOWED BUT DID NOT STOP. RESULTED IN A 3 CAR ACCIDENT
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Visibility/wiper
04/22/2019
TL* THE CONTACT OWNS A 2006 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE WINDOW WAS NOT STRUCK BY DEBRIS OR A FOREIGN OBJECT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
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Unknown Or Other
11/20/2018
THE VEHICLE EXPLODED IN OUR DRIVEWAY. IT HAD NOT BEEN DRIVEN OR TURNED ON IN ALMOST 2 WEEKS. IT WAS LOCKED. THIS CAUGHT ONE OTHER CAR ON FIRE AND TO EXPLODED AND ANOTHER TO GET BODY MELT DOWN ON ONE SIDE.
