2002 Ford Expedition Complaints

  • Service Brakes, Hydraulic, vehicle Speed Control 06/30/2017

    TL* THE CONTACT OWNED A 2002 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A BURNING ODOR. THE CONTACT FOUND THAT THE MASTER CYLINDER CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CROWLEY FORD LINCOLN (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062) WHERE IT WAS DEEMED DESTROYED. THE DEALER DID NOT GIVE A DIAGNOSIS, BUT CONTACTED THE MANUFACTURER MULTIPLE TIMES TO DETERMINE WHAT FORD SHOULD COVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE MANUFACTURER PROVIDED CASE NUMBER: CAS12637815 AND ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY. THE MANUFACTURER STATED THAT THEY WOULD SEND AN INSPECTOR. THE APPROXIMATE FAILURE MILEAGE WAS 183,000. UPDATED 09/07/17*LJ *CN

  • Engine 04/25/2017

    TWO SPARK PLUGS BLEW OUT OF THE HEAD. PAIN IN THE BUTT TO FIX. FORD NEEDS TO STAND BEHIND ITS NAME AND FIX THE KNOWN PROBLEM.

  • Engine 06/02/2009

    I WENT TO GET AN OIL CHANGE I WAS TOLD BY WORKER AT SHOP THAT EVERYTHING UNDER HOOD WAS RUSTY AND CHANCES ARE THAT THIS TRUCK WAS IN THE NEW ORLEANS FLOOD (KATRINA) IT WAS DOWN HILL FROM THEN. EVERYTHING STARTED TO MALFUNCTION.

  • Suspension 04/28/2017

    TAKATA RECALL DURING AN INSPECTION OF MY SUSPENSION FOR WORN BUSHINGS, I NOTED SEVERE CORROSION ON MY REAR TRAILING ARMS FOR THE REAR AXLE. THE LOWER ARM ON THE PASSENGER SIDE ACTUALLY HAD A QUARTER SIZE HOLE IN THE INBOARD SIDE OF THE WEB. THIS OBVIOUSLY GREATLY REDUCES THE STRENGTH OF THE ARMS AND COULD CAUSE AXLE SEPARATION FROM THE VEHICLE AND AN OBVIOUS CONTROL HAZARD.

  • Seat Belts 02/21/2017

    THE SEAT BELTS FRONT, PASSENGER SIDE UNLOCK BY THEMSELVES WHILE IN MOTION. IT CAN HAPPEN DURING CITY OR HIGHWAY DRIVING. THIS HAS NOT BEEN REPAIRED BY ANYONE AND IS FACTORY ORIGINAL. SEEMS LIKE A DANGER TO PASSENGERS.

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