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Steering
02/01/2015
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 170,000.
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Electrical System
12/11/2015
MISCELLANEOUS ELECTRICAL PROBLEMS CAUSED BY WATER LEAKING FROM DRIVER'S SIDE WINDSHIELD INTO THE FUSE BOX CAUSING, WINDSHIELD WIPERS TO QUIT. DOOR LOCK WON'T WORK, RADIO QUIT. PROBLEM IS NEVER THE SAME, DEPENDS ON WHERE THE WATER LEAK OCCURS. VERY SCARY AND DANGEROUS WHEN DRIVING AT NIGHT IN THE RAIN.
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Steering
09/10/2015
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 35 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE STEERING WHEEL AND NOTICED THE STEERING WHEEL WAS BECOMING LOOSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
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Power Train
09/15/2015
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT BOUGHT THE VEHICLE WITH A KNOWN SHIFT CABLE ASSEMBLY FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED, BUT THE DETAILS OF THE REPAIR WAS UNKNOWN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 097V171000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
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Service Brakes
07/02/2015
IN DRIVEWAY UPON DEPRESSING THE BRAKE PEDAL, TO PUT CAR IN GEAR, BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES AT ALL. NO WARNING. NO LIGHTS INDICATING FAILURE AHEAD OF TIME. BOTH BRAKE LINES THAT GO FROM MASTER CYL, TO ABS UNIT RUSTED THROUGH. UPON FOR DEALER REPLACING BOTH LINES ON A TEST DRIVE FRT DRIVERSIDE BRAKE LINE FAILED DUE TO RUST. COST $976 FOR THOSE RUSTED OUT LINES AND STILL 3 ORE BADLY RUSTED, TO GO. HARDLY SAFE WITH SEVERELY RUSTED LINES. WHEN THOSE TWO LINES BURST,(AT SAME TIME) NO BACKUP BRAKE SYSTEM IN AFFECT.
