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Structure, unknown Or Other
07/01/2022
2021 FORD E-450- Recall# 21V-441- heat shield not properly installed in between the LP tank and chassis muffler. Consumer enclosed a copy of the recall notice. Consumer went to an RV dealer in reference to a recall repair. The dealership made a call and informed consumer it could be fixed & would received return phone call that same evening or the next day. Several days passed. Consumer called representative 2 more times within a 3 week period with no return call. Consumer called a 3rd time & requested supervisor return the call. After 6 weeks no one called. The RV has only been used 3 times since purchased. July 2022, consumer received a recall notice from Ford about a problem the power steering hose possible failure. Consumer took unit to dealer the same month for repair. The mechanic stated that although it could be fixed, recall repairs wasn't a priority. Consumer left unit for repair. Consumer called several times for status of repair 7 explained about a trip planned in Aug. & wa...
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Structure, equipment
01/16/2023
The contact owns a 2021 Phoenix Cruiser RV built on a 2021 Ford E-450 chassis, equipped with a 6400 Series window vent. The contact stated that he became aware that the side window was delaminating. The contact became aware of NHTSA Campaign Number: 21E047000 (Structure, Equipment). The RV was taken to a local dealer and was diagnosed, and it was determined that the failure was related to the adhesive; however, no repairs were completed. The manufacturer was made aware of the failure. The failure mileage was unknown.
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Steering, engine
10/01/2021
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second r...
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Electronic Stability Control (esc), vehicle Speed Control
07/06/2021
The contact owns a 2021 Ford E-450. The contact stated while driving the RV 60 MPH with the cruise control feature turned off, the stabili-trac warning light illuminated and the RV decelerated. The contact was able to control the RV, and once the contact turned off and restarted the RV, the RV operated normally. The RV was not diagnosed. The dealer was contacted and stated that the failure was not a known failure. The dealer also confirmed that the RV was not under recall. The manufacturer was not contacted. The failure mileage was 18,000.
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Fuel/propulsion System
10/01/2022
CP4 fuel pump explodes leaving me and my family stranded on the freeway for over 7 hours, and stuck 1300 miles from home. Dodge has already recalled and repaired there trucks. My truck is 2021 with 50k miles and now I'm expected to pay $15-20k for the damage's