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Electrical System
10/09/2017
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT THE AUTOMATIC TRANSFER SWITCH CAUGHT FIRE. THE FIRE EXTINGUISHED ITSELF AND A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT CALLED AN UNKNOWN DEALER, BUT AN APPOINTMENT COULD NOT BE SCHEDULED FOR TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V598000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
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Tires, equipment
10/15/2015
BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED FROM THE RUBBING AND LOSING AIR. THEY WOULD NOT REPLACE THE OTHER TIRE DAMAGED FROM THE RUBBING OF THE DAMAGED TIRE. FILED A CLAIM FOR TIRE 11-20-2015 229.79 12-3-2015 +99 MOUNT 12-3-2015 COMPLAINED TO CAMPLAND AND THOR MOTOR COACH ABOUT CAMPER LEAK AND TIRE ISSUES AGAIN LOSING AIR CAMPLAND SET TIRES TO MFG SPECS. NOTHING WAS DONE ABOUT THE TIRES. TOOK RV OUT ON ANOTHER TRIP OCT 2016 CHECKED TIRE PSI UPON RETURN TRIP BECAUSE TIRES LOOKED LOW. HAD A TIRE COMPANY AIR UP THE TIRES IN ALABAMA. UPON THE RETURN TRIP HOME HAD A TIRE BLOW OUT ON THE INTERSTATE. CONTACTED CAMPLAND, FORD, MICHELIN, FORD...
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Tires, wheels
04/14/2017
BLOWOUT ON LT225/75R16 MICHELIN TIRE ON 2017 THOR MOTORHOME. VIN NUMBER [XXX] . ONLY 2075 MILES ON VEHICLE AND TIRE. DOT 83JH 00YX 115/112.. READ IN MOTORHOME MAGAZINE THAT THIS HAS HAPPENED TO OTHERS. 3 ON ONE MOTORHOME. RIDING ON HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Unknown Or Other
07/28/2016
WAS A PASSENGER IN FOREST RIVER MOTORHOME COMING BACK FROM SAVANNAH GEORGIA , STOPPED IN S.C. FOR FUELING . HEADING BACK HOME ( LEXINGTON NC) REMOVED MY SHOES HAD ON MY DIABETIC SOCKS ON JULY 28TH, HAD BOTH AC,S ON AND IT WAS 100 DEGREES OUTSIDE. GOT HOME WIFE NOTICED SOMETHING WRONG WITH MY LEFT FOOT. WENT TO THE VA HOSPITAL AND HAD SUFFERED SECOND DEGREE BURNS ON MY HEEL AND SIDE OF MY FOOT. I AM A DIABETIC AND HAVE NEUROPATHY IN MY FEET AND DID NOT NOTICE FLOOR BOARD WAS EXTREMELY HOT, I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. MY BURN BECAME INFECTED AND DOCTOR SAID I COULD HAVE LOST MY FOOT. FOREST RIVER NEVER HAD ANY WARNINGS THE FLOOR BECOMING EXTREMELY HOT.
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Service Brakes, Hydraulic
11/02/2016
TL* THE CONTACT OWNS A 2016 FORD E-450. WHEN ATTEMPTING TO HAVE THE BRAKE FLUID SERVICE PERFORMED, IT WAS DISCOVERED THAT THE RESERVOIR CAP INDICATED DOT 3 BRAKE FLUID WAS IN THE VEHICLE. THE OWNER'S MANUAL INDICATED THAT THE BRAKE FLUID FOR THAT VEHICLE WAS TYPE DOT 4 BRAKE FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT SERVICED DUE TO THE CONFUSION. THE CONTACT WAS CONCERNED THAT DUE TO THE TWO DIFFERENT TYPES OF BRAKE FLUID LABELING, IT COULD POTENTIALLY CAUSE A BRAKE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE BRAKE FLUID TYPE WAS UNKNOWN, BUT WOULD CALL THE CONTACT BACK WITH AN ANSWER. THE FAILURE MILEAGE WAS 3,400.
