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Engine, fuel/propulsion System
09/10/2015
TL* THE CONTACT OWNS A 2015 FORD E-450. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN WAS ABLE TO RESTART THE VEHICLE BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT SHORTLY AFTER THE REPAIR, THE VEHICLE JERKED AND FAILED TO START AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,020.
