2017 Dodge Journey Complaints

The contact owns a 2017 Dodge Journey. The contact stated that while the vehicle was parked, the contact discovered that the driver’s side second-row and the passenger’s side second-row seat belts intermittently failed to release when the release button was depressed. The contact stated that for the vehicle to return to normal operation, the contact had to avoid sitting in the seats for several hours or a day, and eventually, the vehicle would return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unknown. The manufacturer was notified of the failure and stated that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 25,000.

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times it’s only half a picture or lines throughout the picture, it also goes black and white, then to colored again.

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.

CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST