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Engine
05/01/2023
Sudden loud knocking then pop, started smoking pulled over immediately. Due to rod bearing failure rod went through block and all oil came out. Vehicle is available for inspection. Drivers safety was at risk because vehicle lost power and was unable to exit the roadway in a timely manner. No warning was given other than heard a couple of clicks then immediately followed by a loud pop.
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Electrical System, engine, fuel/propulsion System
04/21/2023
I Came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 AM at EDWARDS CDJR OF OMAHA to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango Citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep [XXX] at EDWARDS CDJR OF OMAHA 17950 Burt St and had the car towed back to the dealership that fixed on it EDWARDS CDJR OF OMAHA. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to pick up a loaner. Now it’s Monday 04/24/2023 and I get a text stating 10 things are wrong with my vehicle in this link https://c.xtime.com/vkepCy2nkAoA2L4fXX including the PCM, which was more items then...
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Fuel/propulsion System
04/16/2023
Vehicle has been recalled 2 separate times for fuel pump wiring harness which causes no start and possible stall. Vehicle is still having no start issues after being serviced for recall.
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Steering, electrical System, unknown Or Other
01/10/2022
I’ll be driving down the road and my car just shuts off. Steering becomes tight, no engine lights come on radio is still playing no warning except driving down the road and all of a sudden you can’t steer. It’s very dangerous especially when it happens while you are driving around the curve with children in the car. My mechanic can’t tell me why this happens. No explanation. This has happen several times
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Seats
03/21/2023
The truck was in park and idling. We were not moving. There were no abnormal lights on the gage cluster. Out of knowwhere the head rest exploded forward and hit the back of my father-in-laws head. He is OK but it was a hard hit and left him sore. Luckily we were not driving on the freeway.
