-
Fuel System, Gasoline
07/21/2016
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB
-
Suspension
10/01/2014
THE TRUCK SUSPENSION SQUEAKS REALLY BAD AND NO OTHER VEHICLES I KNOW DOES THAT
-
Power Train
06/02/2015
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DEVELOPED AN OIL LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE TRANSMISSION OIL COOLER FAILED. THE MECHANIC TRIED TO ORDER THE PART, BUT IT WAS ON BACK ORDER BECAUSE THIS HAD BEEN A WIDE SPREAD ISSUE. THE MANUFACTURER STATED THAT THEY WOULD SEND THE PART ONCE IT BECAME AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,527.
-
Power Train
10/16/2014
MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR
-
Power Train
10/16/2014
MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR
