2016 Chrysler Town and Country Complaints

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the vehicle decelerated and stalled. The vehicle was towed to an independent mechanic, and it was determined that the transmission pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 103,000.

A 2015-2016 Chrysler Town & Country and Dodge Grand Caravan recall was issued due to a potential loss of motive power. The transmission pump could seize, causing a loss of hydraulic pressure. This recall also includes 2016 Dodge Journey and Ram ProMaster vehicles. To check if your specific vehicle is affected, you'll need your 17-digit Vehicle Identification Number (VIN). This the issue I have with my van.I believe my van should be included in this recall. I cannot trust this vehicle especially on the highway. The transmission is 62TE and was manufactured during the same time as the recalled vehicles. The code reader indicates the hydraulic pumps are not working. I need to have a safe vehicle that I can depend on.

HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING WERE GIVEN

I was pulling up to a red stoplight to stop and the vehicle sputtered to a stop & the engine stalled and I tried to restart the vehicle & it immediately died 2 times. On the 2rd time starting the vehicle it stayed one, I had put on my hazard lights by this time as the light had already turned green and the 2 cars behind me had pulled around me to go through the intersection. Once my car started again, I pulled over to the turn lane & pulled into the gas station parking lot. The car stayed on and was ok until I was almost home. I had pulled up to stop at a stop sign & it reacted similarly; sputtered to a stop then just turned off. No check engine light on or anything. Thankfully ai was able to make it the couple.blocks away to my home.

The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM increased quickly but the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted, and the contact became aware that the vehicle failed to respond while in reverse. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.