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Air Bags
06/19/2026
Driving home from work, went over train tracks and heard a pop from the passenger air bag. It did not deploy all the way, just came open. I looked online for a recall and although its very common, there wasn't one. It's a plastic peice that let go and it needs complete replacement.
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Seats
08/23/2025
In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of arrival (ETA). After several months of receiving no communication, I followed up with the dealer and was given an ETA of May 2, 2026. When that date passed with no word or resolution, I returned to the dealership on June 18, 2026, only to be informed that the parts delivery date had been pushed back yet again to July 3, 2026. In an attempt to make the seat usable, I initially attempted to secure the broken mechanism with heavy-duty zip ties, but the internal spring tension was too strong for them to hold. I was forced to use a ratchet strap to compress it; however, over time, the strap slips under the constant pressure and must be repeatedly retightened. Because Chrysler has failed to prov...
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Seats
05/31/2026
While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.
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Power Train, electrical System
06/04/2025
2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 — Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground — confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.
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Seats
02/13/2026
The contact owns a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle, the driver reached the back seat area, and the front driver's seat headrest erroneously exploded. During the incident, the driver sustained a mild concussion. No medical treatment was required. The cause of the failure was not determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 188,000.
