2013 Chrysler Town and Country Complaints

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. I’m glad I wasn’t in the car and it didn’t hit my head.

The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think. There is an active recall but not for our VIN 2013 Chrysler Town & Country vehicles may stall or shut off while driving due to a known recall regarding a faulty Wireless Ignition Node (WIN) module, which can allow the key to move from the "run" to "accessory" or "off" position.

While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty. Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! I feel Chrysler should accept the responsibility pay for the repairs due to defective parts. Had this fire continued, they would be facing a much larger lawsuit such as wrongful death,...