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Exterior Lighting
01/12/2017
LIGHT SWITCH IS MALFUNCTIONING, I REPLACED IT APPROXIMATELY 3 YEARS AGO AND I AM EXPERIENCING THE SAME PROBLEM. I THINK IT'S A MANUFACTURES DEFAULTS.
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Structure
01/01/2011
THE PAINT WAS CONSTANTLY PEELING OFF. BIG SPLOTCHES FROM HOOD WOULD FLY UP TO WINDSHIELD AND DISTRACT WHILE DRIVING. I HAVE RECENTLY HAD WHOLE VAN PAINTED IN ORDER TO PREVENT ANY MORE OF THIS.THESE BARE SPOTS WERE RUSTING BADLY ALSO. VERY DISAPPOINTED IN THIS. I AM SEEING MANY OTHER VANS IN TOWN THAT HAVE THE SAME ISSUE.
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Electrical System
03/27/2018
ELECTRIC WINDOW/MIRROR CONTROL PANEL AFFIXED TO THE INTERIOR OF THE DRIVER'S SIDE DOOR. ELECTRICAL THERMAL EVENT CAUSING SMOKE AND PHYSICAL DAMAGE TO THE INTERIOR SIDE OF THE DOOR AND ELECTRICAL CONTROL CLUSTER AND WIRING. VEHICLE WAS IN USE BUT WAS NOT IN MOTION AND OFF ROADWAY. CONTROL PANEL AFTERMARKET INSTALLATION PRIOR TO PURCHASE. NO PREVIOUS MAINTENANCE/REPAIR WORK PERFORMED ON DOOR OR DOOR CONTROL PANEL. PRIOR TO THE EVENT, RAIN WATER WAS OBSERVED DRIPPING ON TO THE CONTROL PANEL FROM THE ROOF WHICH OVERHANGS THE DOOR WHEN THE DOOR WAS IN THE OPEN POSITION. WE'VE EXPERIENCED WITH OTHER SIMILAR MAKE/MODEL SCHOOL BUSES ELECTRICAL SHORTS IN THE DRIVER'S SIDE DOOR CONTROL PANEL, WHICH DID NOT RESULT IN A 'THERMAL EVENT" NOR FIRE AS EXPERIENCED ON 3/27/18, BUT DID REQUIRE REPAIRS.
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Suspension, wheels
06/16/2016
TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS WARNING LIGHT ILLUMINATED. AFTER ALL THE PASSENGERS EXITED THE VEHICLE, THE FRONT PASSENGER SIDE TIRE EXPLODED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HUB BEARING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
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Air Bags, service Brakes
11/20/2015
TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR BOARD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND OTHER DRIVER SUSTAINED WHIP LASH. NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKE LINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT HE FELT LIKE THE INSTALLATION OF THE BRAKE LINING WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 04/08/16*LJ UPDATED 05/10/18 *JB *TR
