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Structure
01/10/2002
I OWN 2000 CHEVY EXPRESS 2500 PASSENGER VAN. I BOUGHT THE VAN NEW FROM THE DEALER AND WITHIN TWO YEARS THE SIDE DOOR HINGES HAD SEIZED UP. THIS RESULTED IN THE INSIDE DOOR TRIM PANELS BREAKING AS THE PASSENGERS IN THE REAR TRIED TO CLOSE THE DOORS. I TOOK THE VEHICLE BACK TO THE DEALER AND THEIR WAY OF CORRECTING THE PROBLEM WAS TO HAMMER OUT THE HINGE PINS AND REPLACE THEM WITH NEW ONES. WITHIN ONE YEAR THE SAME PROBLEM OCCURRED AND HAS PERSISTED. THERE IS NO WAY TO LUBRICATE THE HINGES TO ALLOW FOR THE DOORS TO OPEN AND CLOSE EASILY. I RECENTLY TOOK THE VAN BACK TO THE DEALER AND THE NEW WAY TO FIX THE PROBLEM IS TO CUT OFF THE OLD HINGES AND WELD NEW ONES ON. THE PARTS DEPARTMENT EVEN HAS "HINGE REPLACEMENT" PACKAGES SET UP BECAUSE THE PROBLEM IS SO COMMON. THE NEW FIX IS ESTIMATED AT OVER $1,700.00. THIS DOES NOT EVEN INCLUDE THE REPLACEMENT COSTS OF THE INSIDE DOOR TRIM PANELS THAT ARE STILL BROKEN. (IF THE DOOR IS CLOSED TOO HARD THE DOOR PANELS OVERLAP AND STICK MAKING IT IMPOS...
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Structure
07/13/2008
TL*THE CONTACT OWNS A 2000 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT THE HINGES FAILED ON THE CARGO SIDE DOOR. IT IS A DOUBLE DOOR AND ONLY ONE HINGE IS SUPPORTING THE DOOR. HE STATED THAT THE OTHER HALF OF THE DOOR COULD LOOSEN AND FALL OFF WHILE DRIVING, THUS CAUSING A CRASH. THE MANUFACTURER STATED THAT THERE WAS NO DEFECT; THEREFORE, NOTHING COULD BE DONE. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THERE IS NO RECALL FOR THE HINGES. HE WAS INFORMED THAT THE AGE OF THE VEHICLE COULD HAVE LED TO THE FAILURE AS WELL. THE FAILURE MILEAGE WAS 115,000.
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Tires
06/17/2005
TL*THE CONTACT OWNS A 2000 CHEVROLET EXPRESS. THE VEHICLE HAS GOODYEAR ULTRA METRIC BST RADIAL TIRES (NA). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE. THE DEALER STATED THAT ONE OF THE TIRES WAS DEFECTIVE AND REFUSED TO REPLACE IT FOR FREE. CURRENTLY, TWO MORE TIRES HAVE BECOME DEFECTIVE. THE POWERTRAIN AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 82,738 AND FAILURE MILEAGE WAS 65,000.
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Tires
01/21/2007
I WAS DRIVING ALONG IN MY 2000 CHEVROLET EXPRESS VAN AT THE LEGAL SPEED OF 65 MPH WHEN SUDDENLY WITHOUT WARNING THE VAN BEGAN VIBRATING AND SHAKING VIOLENTLY TO THE POINT THAT I ALMOST LOST CONTROL OF IT. I IMMEDIATELY REDUCED MY SPEED-TO ABOUT 10 MPH UNTIL I COULD FIND A SAFE PLACE TO EXAMINE THE TIRES. THE RIGHT FRONT TIRE HAD A LARGE SWOLLEN PLACE ON IT SO I REPLACED IT WITH MY SPARE TIRE. ALTHOUGH THIS VEHICLE IS A 2000 MODEL THESE TIRES ARE THE ORIGINAL ONES AND ONLY HAVE 21,950 MILES ON THEM AND I AM AFRAID TO TRUST THE REMAINING FOUR. THE FIVE TIRES ARE MICHELIN XW4. WHEN THE FAILED TIRE,WHICH WAS MOUNTED ON THE FRONT PASSENGER SIDE AT TIME OF FAILURE WAS LATER EXAMINED IT SHOWED SIGNS OF SEVERE PLY SEPARATIONS AND OUTER RUBBER CRACKING. *JB
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Seat Belts
12/18/2005
2000 CHEVROLET 12 PASSENGER EXPRESS VAN: ONE OF THE SEAT BELTS IN THE VEHICLE HAS BEEN REPLACED 3 TIMES AND CONTINUES TO MALFUNCTION BY LOCKING IN THE FULLY RETRACTED POSITION. THIS HAS CAUSED ONE PASSENGER TO RIDE WITHOUT A SEAT BELT ON A RETURN TRIP. CHEVROLET NO LONGER WILL HONOR THE WARRANTY ON THIS SAFETY RELATED PART. *JB