2018 Cadillac XT5 Complaints

  • Wheels 07/01/2024

    The tread is separating from the tire in chunks. Never seen this in a 21000 mile factory Michelin tire let alone any other tire before. It exposes the core of the tire which is a safety hazard. Called Michelin and they were only concerned about the warrantee, not the safety.

  • Seats 05/23/2024

    Passenger side seat bolts attaching seat to frame loosened and seat began to rock

  • Power Train 04/19/2024

    Check engine light (power reduced steering drive safely) notice came on. Code reads P0128, coolant below thermostat regulating temperature. This is an on going issue with Cadillac. It’s definitely a defect because if you go on YouTube you will see it’s not just my vehicle even on low miles vehicles. Then you are left with no choice but to get repaired at the dealer only to be ripped off. 180 for diagnostic testing at dealer to find out this is an ongoing issue across the US

  • Steering, unknown Or Other 03/03/2024

    A/C stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230.00. Short while later, A/C stopped working again. Suddenly the Steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "Pop" sound as I tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and I suffered injuries including broken bones, fractured ribs, severe back and shoulder pain, bleeding forearm, bruises and swelling. We were transported to a nearby ER by ambulance. The Vehicle was totaled.

  • Visibility 12/14/2023

    See attached document for complaint

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