-
Wheels, engine
07/16/2024
Service Sublimity track
-
Service Brakes
06/10/2024
Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now.
-
Suspension
01/01/2024
The contact owns a 2011 Cadillac SRX. The contact stated that while driving at 60 MPH, the vehicle swayed abnormally. There was warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was previously repaired under the recall. The dealer was made aware of the failure and confirmed that the vehicle was already repaired under the recall. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
-
Exterior Lighting
03/07/2024
The headlights are failing at night creating a safety concern. The first time I drove at night the headlights were like not even on. I about hit someone when they approached me and I dimmed my lights. You can see only on brights. Performed Google search to learn many of these, if not all, have faulty headlights. Purchased this vehicle in March 2024, contacted dealer was advised it’s not covered under warranty. Was advised to take it to the GM dealer, they want $1200 each side to fix and what I’ve read this doesn’t fix the faulty headlights either. Help, can’t drive at night at all and I’m disabled and unable to repair.
-
Service Brakes, Hydraulic
05/15/2023
The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired at the local dealer; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
