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Electrical System
08/28/2023
The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
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Vehicle Speed Control, electronic Stability Control (esc), service Brakes
07/02/2020
PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR BEGAN TO ACCELERATE ON ITS OWN TO ABOUT 35-40 MPH- NO GAS APPLIED. TRIED PUMPING BRAKES, SHIFTING THE CAR INTO NEUTRAL, REVERSE, PARK- ALL WHILE AT AN UNEXPECTED ACCELERATED SPEED. I PLOWED INTO A RESIDENTIAL YARD WHICH HAD A SMALL HILL THINKING MAYBE I COULD STOP THE CAR THAT WAY. THAT DIDN'T WORK. I SWERVED BACK INTO THE STREET; CAR STILL REVVING AND MOVING FORWARD. AT THAT POINT I THOUGHT I WAS GOING TO CRASH INTO A HOUSE, POLE OR ANOTHER VEHICLE. I ENDED UP HALFWAY ON THE STREET AND HALFWAY ON A CURB AFTER CONTINUOUSLY TRYING THE BRAKES AND SHIFTING FROM DRIVE TO PARK (VEHICLE STILL ACCELERATING AS IF IT WAS POSSESSED!!) AND JUST BEFORE HITTING A LIGHT POLE, WITH DRIVER SIDE DOOR OPEN THINKING I'D RATHER JUMP OUT OF A MOVING VEHICLE THAN DIE FROM RAMMING INTO A POL...
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Visibility/wiper
08/01/2019
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. SUNROOF PANEL DETACHED WHILE DRIVING *DT THE CONTACT WAS CONCERNED THE FAILURE WAS DUE TO A DESIGN FLAW. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF PANEL DETACHED FROM THE VEHICLE AND FLEW OFF. ED MORSE CADILLAC DELRAY BEACH 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483 (561) 900-3199 WAS CONTACT BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. CONSUMER STATED THE ADHESIVE LOST AND FAIL.*JB
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Air Bags
09/02/2019
MY 2007 CADILLAC SRX AIRBAG IS BULGING OUT AND KEEPS GETTING WORSE.
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Service Brakes
10/14/2019
3OF MY BRAKE LINE BURST AT A STOP LIGHT WHEN STOPPING IN A SHOP NOW AREN'T THE LINE MADE OF HIGH GRADE METAL THAT SHOULD LAST LIFE OF THE CAR