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Engine
01/01/2016
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. UPON INSPECTION IT WAS DETERMINED THE ENGINE VALVE COVER WAS FAULTY AND OIL HAD LEAKED ONTO THE EXHAUST MANIFOLD. THE LOCAL DEALER WALLINGFORD BUICK LOCATED AT 1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 200,000.
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Steering, power Train, service Brakes
11/25/2020
THE FRAME OF MY CAR FELL OUT WHILE I WAS DRIVING ON A HIGH WAY AFTER I HAD ALREADY REPORTED THE PROBLEM AND HAD BEEN DENIED SERVICES TO GET IT FIXED.
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Service Brakes
08/14/2019
WHEN I WAS GETTING READY TO STOP, I TOOK MY FOOT OFF OF THE GAS PEDAL AND WAS MOVING MY FOOT OVER TO THE BRAKE, THE CAR SUDDENLY SPEED UP; I HAD TO STEP ON THE BRAKE EXTRA HARD TO STOP IT. THIS HAS HAPPENED TO ME MORE THAN ONCE. IT DOESN'T HAPPEN ALL THE TIME. I HAD ONE PARKING LOT ACCIDENT BECAUSE OF THIS ISSUE.
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Seats
01/07/2019
CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
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Vehicle Speed Control
04/25/2019
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.
