-
Vehicle Speed Control
06/23/2017
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO LOOSE POWER AND THE ACCELERATION DECREASED EVEN WHEN ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE HOUSE AT A VERY SLOW SPEED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO COGGINS BUICK IN JACKSONVILLE, FLORIDA APPROXIMATELY FOUR TIMES AND THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE HAD OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
-
Engine
06/22/2017
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE THE VEHICLE WAS IDLING IN THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
-
Air Bags
04/25/2017
THE WARNING LIGHT CONNECTED TO THE PASSENGER SIDE AIRBAG INTERMITTENTLY DISPLAYS THE OFF SIGN EVEN WHEN AN ADULT PASSENGER IS IN THE SEAT. IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY IF THE WARNING LIGHT READS OFF EVEN IF A PASSENGER IS IN THE SEAT.
-
Air Bags
12/30/2015
PASSENGER SEAT AIRBAG SENSOR DETECTS PASSENGER ABOUT 60% OF TIME, AT RANDOM OCCASIONS SETTING IN DRIVEWAY OR DRIVING DOWN THE ROAD. THE 40% AIRBAG IS OFF AND OUT OF SERVICE. WE HAVE DEALT WITH GMC BUICK AND THEY HAVE RUN TEST AT DEALERSHIP COULD NOT COME UP A SOLUTION TO THE PROBLEM. IF THE AIRBAG IS OFF AT ANYTIME THE PASSENGER IS AT RISK OF GREATER INJURY IN AN ACCIDENT, WHY IS 60% ACCEPTABLE WITH BUICK MANAGEMENT. THANK YOU FOR YOUR HELP.
-
Air Bags
03/21/2017
TL* THE CONTACT OWNED A 2013 BUICK ENCORE. WHILE THE CONTACT'S WIFE WAS DRIVING 40-50 MPH AND ATTEMPTING TO AVOID A DEER, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE BEGAN TO FLIP OVER AND EVENTUALLY LANDED ON THE PASSENGER SIDE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED INJURIES TO THE CHEST AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
