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Service Brakes
11/26/2016
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE BRAKES SQUEAKED AND MADE A LOUD ABNORMAL NOISE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SID DILLON BUICK GMC - FREMONT DEALER (402-317-5718, 2420 E 23RD ST, FREMONT, NE 68025) WHERE THE BRAKE PADS WERE REPLACED. THE FAILURE RECURRED ABOUT TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE BRAKE PADS AND THE ROTORS WERE REPLACED ON THE REAR BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 26,437. *TT*JB
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Engine
04/14/2018
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOKMAN OF WELLSVILLE CHEVROLET, BUICK, GMC, CADILLAC (81 S MAIN ST, WELLSVILLE, NY 14895) WHERE IT WAS DIAGNOSED THAT THE PISTONS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 98,700. *TT *TR
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Engine
02/03/2018
STILL HAVING PROBLEMS WITH THE THROTTLE BODY TOOK IT TO THE DEALERSHIP ON 2/9/2018 PAID OUT $545.00 TO HAVE PURGE SOLENOID AND EVAP FLOW CHANGED AND TO HAVE THE THROTTLE BODY CLEANED AND ADJUSTED. WELL 4 1/2 HOURS LATER THE CHECK ENGINE LIGHT COMES BACK ON AND IT STARTS WITH THIS REDUCE POWER TO THE ENGINE AGAIN. THE REDUCE POWER TO THE ENGINE DID THIS 3 TIMES AND EACH TIME I HAD TO SHUT THE CAR OFF WAIT 30 SECONDS AND RESTART THE CAR AND EACH TIME IT DID THIS I HAD TO RESTART THE CAR 4 TIME BEFORE IT WOULD GO OFF AND THE CAR WAS ABLE TO BE DRIVEN. THE CHECK ENGINE LIGHT STAYED ON FOR 4 HOURS BEFORE IT WENT OFF, WELL THAT DIDN'T LAST LONG BEFORE I START HAVING THE SAME PROBLEM AGAIN ON 2/11/2018 LETTING THE CAR WARM UP THE REDUCE POWER TO THE ENGINE CAME ON AND I WAS STILL IN THE GARAGE, THAT WAS 7:30 AM THEN AGAIN AT 8:05 THEN AGAIN AT 8:37 SO NOW AGAIN THE CHECK ENGINE LIGHT IS ON. I WANT GET ON THE EXPRESSWAY CAUSE OF THIS FOR I MIGHT GET KILLED OR INJURED, GM REALLY NEEDS TO DO S...
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Vehicle Speed Control, engine
12/07/2017
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE ACCELERATOR PEDAL WAS NOT WORKING PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE FOR APPROXIMATELY TWO MINUTES, RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY. THE DEALER (GLOCKER BUICK OF IRONTON, 911 S 3RD ST, IRONTON, OH 45638) INFORMED THE CONTACT OF AN EXTENDED WARRANTY FOR WHEN THE ENGINE MAY GO INTO REDUCE ENGINE POWER MODE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER THE EXTENDED WARRANTY. THE DEALER ALSO INFORMED THE CONTACT OF A THROTTLE BODY FAILURE, WHICH DID NOT FALL UNDER THE EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE THROTTLE BODY FAILURE WAS NOT A PART OF THE EXTENDED WARRANTY; THEREFORE, BUICK DID NOT HAVE TO REPAIR THE FAILURE. THE FAILURE MILEAG...
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Engine
01/08/2018
LATELY I'M HAVING A ISSUE WITH THIS CAR, FIRST MY CHECK ENGINE LIGHT CAME ON AND IS STILL ON AND NOW ALL OF A SUDDEN I CAN BE AT A LIGHT OR DRIVING DOWN THE STREET AND THE ENGINE POWER REDUCE WARNING COMES ACROSS MY DISPLAY SCREEN, I CAN'T ACCELERATE SO I HAVE TO COAST IT TO THE SIDE OF THE ROAD, SHUT IT OFF, WAIT 30 SECONDS AND RESTART THE CAR. SOMETIMES I HAVE TO DO THIS 2 OR 3 TIMES BEFORE IT DRIVES RIGHT AGAIN, SO I WENT ON THE BUICK FORUM AND SEE A LOT OF PEOPLE ARE HAVING THE SAME ISSUE, THAT THEY HAVE HAD THE THROTTLE BODY CHANGED AND IT MAKES NO DIFFERENT, THAT IT COULD HAPPEN AGAIN. SO NOW I WANT GET ON THE EXPRESSWAY JUST IN CASE IT WANTS TO DO IT AGAIN, AND I'M GETTING SCARED TO DRIVE IT ON THE STREETS CAUSE IT KEEPS HAPPENING. SOME SAY CAUSE IT'S COLD WHERE THE LIVE BUT I FEEL IT SHOULDN'T BE HAPPENING ALL, LIKE ON 1/8/2018 IT HAPPENED THIS MORNING AND THE TEMPERATURE OUTSIDE IS 35 F AND THAT'S ABOVE FREEZING. WHAT CAN BE DONE ABOUT THIS CAUSE GM IS NOT REPORTING IT TO THE...