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Unknown Or Other
02/09/2014
EXHAUST SMELL IN CAR ESPECIALLY WHEN AIR RECYCLE BUTTON ON. SMELL IS WORSE AT STOPS AND AFTER CAR IS RETURNED TO GARAGE. HAVE COMPLAINED TO GM BUICK FOR THREE YEARS. NO CAUSE FOUND.
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Tires
06/01/2016
TL* THE CONTACT OWNS A 2012 (NA) BUICK ENCORE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R18 (NA). THE CONTACT STATED THAT TWO OF THE FOUR TIRES CONTINUED TO LOSE AIR PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TIRES WERE ROTATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 18,000. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. *TR
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Engine And Engine Cooling, seats
06/09/2014
THERE ARE TOXIC FUMES AND AN ODOR EMANATING FROM THE INTERIOR OF MY 2013 BUICK ENCORE. THE UPHOLSTERY SEEMS TO BE THE MOST LIKELY SOURCE. THE FUMES HAVE BEEN CAUSING A CHRONIC BURNING SENSATION IN OUR EYES, NOSE, THROAT, AND WHICH OCCASIONALLY RESULTS IN STOMACH DISCOMFORT AND NAUSEA. THE FUMES AND ODOR INTENSIFY ON SUNNY DAYS AND WHEN TAKING EXTENDED TRIPS. THE ISSUE HAS BEEN REPORTED TO THE GM DEALER, WHERE I PURCHASED THE CAR, OVER THE PAST TWO YEARS, HOWEVER THEY HAVE NOT TAKEN ACTION TO RESOLVE THE ISSUE, NOR HAVE THEY TAKEN THIS MATTER SERIOUSLY. WE WOULD LIKE TO GET THE CAR TESTED FOR TOXIC INTERIOR EMISSIONS, AND WOULD LIKE HELP FINDING THE PROPER TESTING FACILITY OR COMPANY THAT PERFORMS THIS TEST. COULD YOU PLEASE RECOMMEND SOMEONE, WHETHER A PRIVATE COMPANY OR GOVERNMENTAL AGENCY THAT PERFORMS THIS SERVICE. ANY DIRECTION OR IDEA WOULD BE EXTREMELY HELPFUL AT THIS POINT. THANK YOU VERY MUCH FOR YOUR ATTENTION AND ASSISTANCE. *TR
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Power Train
08/21/2016
HESITATION WHEN ACCELERATING TO ENTER FREEWAY OR PASS
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Air Bags
12/30/2015
PURCHASED A USED 2013 BUICK ENCORE WITH 21,115 MILES. AFTER TWO (2) MONTHS THE PASSENGER AIRBAG LIGHT STARTING SHOWING OFF WHEN MY WIFE WAS SEATED IN THE CAR, SHE WEIGHS 110 LBS. IT WOULD COME ON THEN GO OFF OR NOT COME ON AT ALL. TOOK CAR TO NEARBY DEALERSHIP, THEY STATED "NO PROBLEM, WE CAN ADJUST THE SENSOR ALL THE WAY DOWN TO 85 LBS." ABOUT HALF WAY HOME THE PASSENGER AIRBAG OFF LIGHT CAME BACK ON. AFTER SIX (6) TRIPS BACK TO THE DEALERSHIP, WHICH INCLUDED REPLACING THE SEAT SENSOR AND THE PASSENGER PRESENCE MODULE, THE ASSISTANT SERVICE MANAGER HOOKED UP A COMPUTER TO THE CAR WITH MY WIFE IN THE SEAT AND THE AIRBAG LIGHT OFF. HE SAID THE COMPUTER WAS SHOWING THE SEAT OCCUPIED BUT THE AIRBAG DISABLED. HE THEN STATED HE WOULD HAVE TO KEEP THE CAR AND TALK TO THE ENGINEERS AT DETROIT. THE NEXT DAY I RECEIVED A CALL FROM THE SERVICE DEPT. SAYING MY WIFE WOULD HAVE TO WEIGH 125 LBS BEFORE THE AIRBAG SENSOR WOULD ACTIVATE AND IT WAS NORMAL FOR THE AIRBAG TO BE OFF AND THAT IT WOULD ACTU...