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Power Train, engine, fuel/propulsion System
12/02/2024
Car goes into limp mode on highway. Shakes very bad and I lose power to my car speed going from 65-70mph to 30-40mph forcing the car trying to get to a safe area to see why my car suddenly lost power. After dodging all the close call accidents from me trying to pull over I come to a complete stop and car is shaking out of control so I turn it off and turn it back on but my car still shakes out of control. After sitting on the side of the road with traffic zipping past me for about 30 minutes I turned my car back on and the shaking went away. Days later the car did it again but I was in city streets I pulled over and turned off the car and waited 30 minutes again. The next day I took it to a mechanic shop and told me the high pressure fuel pump has gone out and there is metal shaving in the gas tank and in the lines. To repair my car it would cost me near $3,500!
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Unknown Or Other
11/30/2023
The vehicle moonroof shattered for no reason at all it was as if an explosion occurred, forcing the glass upwards.
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Engine And Engine Cooling
07/02/2021
The contact owns a 2015 BMW X6. The contact stated that while driving at various speeds, the vehicle inadvertently shifted into neutral with the check engine warning light illuminated. The vehicle was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) as a possible solution to the failure however, the Vin was not included. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 134,000.
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Engine
10/30/2020
TL* THE CONTACT OWNED A 2015 BMW X6. THE CONTACT STATED THAT THE VEHICLE AS DRIVEN ALL MORNING AND WHEN THE CONTACT REACHED ANOTHER PATIENT HOME AND PARKED THE VEHICLE ON THE RESIDENTIAL ROAD. THE CONTACT WAS ADVISED THAT THE VEHICLE THE VEHICLE WAS EMITTING SMOKE UNDER THE HOOD AND WITHIN A MOMENT, THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS PRESENT AND EXTINGUISHED THE FIRE. HOWEVER, THE CONTACT WAS NOT ADVISED WHY OR WHERE THE FIRE INITIATED UNDER THE HOOD. THE CONTACTS VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO COLLISION CENTER AND THE COLLISION CENTER ADVISED THE INSURANCE COMPANY THAT THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
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Child Seat
11/18/2019
TL* THE CONTACT OWNS A 2015 BMW X6. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V823000 (CHILD SEAT) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HANSEL BMW OF SANTA ROSA (2925 CORBY AVE, SANTA ROSA, CA 95407) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.