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Engine
05/01/2020
TL* THE CONTACT OWNS A 2013 BMW M5. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL SOUND BEFORE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. DON JACOBS BMW LOCATED AT 2689 NICHOLASVILLE RD #1, LEXINGTON, KY 40503, WAS CONTACTED BY PHONE AND MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V475000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 59,817. *LN THE CONSUMER STATED A ROD WAS SEIZED TO THE CRANKSHAFT CAUSING THE BEARING TO BE DESTROYED AND SENDING METAL SHRAPNEL INTO THE ENGINE. *JS *BF DEALER INFORMED THE CONSUMER FAILURE DUE TO CYLINDERS LOSS OF OIL PRESSURE RESULTING IN FRICTION ON THE BEARING.*JB
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Engine
05/01/2020
I WAS DRIVING DOWN A HIGHWAY IN MY CITY WHEN I STARTED TO HEAR A SQUEAKY SOUND SORT OF LIKE A HAMSTER WHEEL. SHORTLY AFTER I STARTED TO HEAR LOUD METAL TO METAL CLANKING SOUND AND THE ENGINE FAILED WHILE IN TRAFFIC ON THE HIGHWAY. I WAS ABLE TO MANEUVER THE VEHICLE TO SAFE LOCATION ON THE SIDE OF THE ROAD WITH BEING HARMED BUT THE POSSIBILITY OF A MAJOR WRECK WAS POSSIBLE DUE TRAFFIC VOLUME AND SPEED. I HAVE ATTACHED THE MECHANICS QUOTES FOR REPAIR OF ENGINE FAILURE DUE TO IMPROPER AND QUICK OIL PRESSURE FAILURE. A ROD WAS SEIZED TO THE CRANKSHAFT AND THEN THE BEARING WAS DESTROYED AND METAL WAS SENT THROUGH THE ENGINE. ONE QUOTE IS FOR A REBUILD OF THE ENGINE IF IT IS POSSIBLE ONCE BREAKING THE ENGINE DOWN TO CONFIRM CONDITION AND THE OTHER IS FOR A MOTOR REPLACEMENT WITH A 40K MOTOR. BMW QUOTE FOR A NEW ENGINE REPLACEMENT FOR THE ENGINE ALONE IS $51,000 PLUS LABOR. THE MECHANIC AND I BELIEVE THIS VEHICLES ENGINE AND OIL PUMP COULD HAVE BEEN BUILT DURING THE TIME OF THE RECOGNI...
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Steering, electrical System, fuel/propulsion System
06/06/2019
FUEL FILLER TUBE GASKETS ARE IMPROPERLY INSTALLED ALLOWING WATER TO ENTER THE LEFT REAR QUARTER PANEL CAUSING THE STEERING ELECTRONICS TO BE FLOODED AND SHORT OUT CAUSING A LOSS OF POWER STEERING WITHOUT WARNING. THIS IS A RECURRENT PROBLEM THAT DEALERSHIPS ARE REFUSING TO ACKNOWLEDGE OR FIX WITHOUT CHARGING $1,000.00.
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Engine
05/26/2019
I WAS DRIVING HOME WHEN I ACCELERATED THE CAR JERK STARTED SMOKING I PULLED OVER AND OIL WAS LEAKING FROM UNDERNEATH
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Steering, suspension
05/16/2019
CREAKING NOISE IN THE FRONT SUSPENSION WHEN TURNING STEERING WHEEL WHEN PARKED AND AT LOW SPEEDS. DIAGNOSIS FROM SHOP INDICATED THE LOWER CONTROL ARMS AND BALL JOINTS WERE LOOSE. BOTH SIDES REPLACED.