2013 Bmw 128i Complaints

The contact owns a 2013 BMW 128I. The contact stated that the air bag warning light remained illuminated. The local dealer was not contacted. The vehicle was not repaired. The failure was a recurring failure, and the vehicle was parked and no longer driven due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.

On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice

The contact owns a 2013 BMW 128I. The contact stated that after starting the vehicle, the air bag warning light illuminated. The contact also stated that while his wife was seated in the front passenger’s seat, the passenger’s side air bag warning light illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side seat occupancy mat had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being manufactured. The failure mileage was approximately 82,000.

Front passenger air bag seat occupancy sensor (OC3) mat warning "Passenger restraint system. Fault in passenger restraint system affecting airbag" BMW has an extended warranty for this exact issue on several other models, but not the 1 series which should be included. This is a huge safety issue and shouldn't be the customer's responsibility.

See attached document for complaint.