2013 Audi S5 Complaints

NHTSA Safety Complaint DraftVehicle Information:Year/Make/Model: 2013 Audi S5 Premium Plus CoupeVIN: [XXX]: Power Train / Transmission (7-Speed Dual-Clutch S-Tronic / DSG)Description of Safety Defect:I am writing to report a severe, recurring safety defect regarding the 7-speed dual-clutch transmission in my 2013 Audi S5. The vehicle is experiencing catastrophic transmission issues, including sudden power loss, violent juddering, erratic shifting, and abruptly entering "limp mode" without warning.This issue presents an immediate and severe safety hazard. When the transmission abruptly loses power or forces the vehicle into limp mode while driving at highway speeds, it leaves the driver completely unable to accelerate or safely keep pace with surrounding traffic. This sudden, unpredictable loss of propulsion significantly increases the risk of a high-speed rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had a very pricey service performed on my vehicle and during that service they said there was a service bulletin or recall that required a software upgrade for the transmission (Audi of El Paso, TX). Once that occurred, my transmission would shift very hard especially going from 1st to 2nd gear or downshifting from 2nd to 1st gear. My service advisor told me that my vehicle had to learn again and that it would smooth out in time. It never has. My vehicle with only 79,000 miles on it should certainly not be having any transmission issues, especially since they were non-existent until the software upgrade was applied. I have researched the issue and have found that it is a common and widely known issue in Audis with similar electronic transmissions. I was able to find well over a hundred Audi owners who documented the same issues. Due to this update my vehicle showed simultaneous warning for a TPMS failure and gearbox failure.

I smelled a super strong gas smell from my car leaking somewhere in the engine hidden by other parts, it smells so bad it’s hard to be in the car it’s a fire hazard. Due to the fuel the car hardly starts due to the fuel not getting to the engine

mechatronic unit failed incident : random jerking when driving had to pull the car over car lost power "gear box malfunction" code on my dashboard. after replacing the mechatornic unit had to pay 5127 dollars out of pocket to get fixed

while driving, got a notification on the dash board "transmission malfunction, limited functionality" and a "tpms malfunction" notification. Car seemed like it was skipping 1st and 2nd gear after i continued driving.