2010 Audi S5 Complaints

The contact owns a 2010 Audi S5. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, prompting the contact to pull over to the shoulder of the roadway. Upon a visual inspection of the engine compartment, the aftermarket TRQ High-Pressure Fuel Pump (FPA-63379) exploded, covering the contact in hot gasoline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.

CANNOT GET AUDI TO REPLACE AIRBAG. HAVE WAITED OVER A YEAR. CALLED DOZENS OF TIMES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI FREMONT, 43191 BOSCELL RD, FREMONT, CA 94538) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I'VE RECEIVED CARDS IN THE MAIL STATING THAT I'M OVERDUE ON GETTING THE AIRBAG RECALL COMPLETED. MY CAR HAS BEEN TO DAY AUDI IN MONROEVILLE, PA 3 TIMES IN THE LAST 1.5 YEARS AND THEY INFORM ME THAT THEY HAVE NO AIRBAGS IN STOCK.

ENGINE OVERHEATED AUGUST 21, 2017. IT LEFT ME STRANDED ON THE SIDE OF A BUSY HIGHWAY. I TOOK IT TO DAY AUDI MONROEVILLE, PA. THE DEALER ADVISED THAT AN AUDI THERMOSTAT RECALL WAS JUST ISSUED. I PAID FOR THE REPAIR $999.71 AND WAS PROMISED BY AUDI CUSTOMER CARE THAT I WOULD BE REIMBURSED. AS OF SEPTEMBER 27, 2017, I WAS ADVISED THAT MY VIN NUMBER DOES NOT FALL UNDER THE THERMOSTAT RECALL AND THAT THE RECALL HAS TO BE ISSUED BY THE NHTSA. THEREFORE I RECEIVED AN EMPTY PROMISE FROM AUDI THAT I WOULD BE REIMBURSED.