2021 Audi Q5 Complaints

  • Power Train 08/13/2025

    My car always did a weird shuddering thing when taking turns a certain way. I just thought it was part of how the new vehicle worked. I thought it was strange when I took my car in to repair a front tire, and was told / showed that the back two tire treads were worn down. The new car only had 20,249 miles. But I read somewhere that some new car dealers use lower tread tires to save money, so I did not pursue anything. Then, when someone pointed out that the 'weird shuddering' was not normal, I took it into Audi to have them look at it. Audi did a repair, and said I had to drive it 600 miles to know if it would be resolved. After the 600 miles, the problem continued. I took back, and they said they know what it is but they have to go through certain steps first. They told me this time that the good news was that they would replace with a new center differential, but the bad news was they were not sure how long it would take to get one in. I waited patiently, and then received a call sa...

  • Engine 06/18/2025

    There was a lawsuit, see link below, because the water pump on 2021 Audi Q5’s fail prematurely. My water pump failed at 66,241 miles and I believe that my 2021 Audi Q5 should’ve been covered under this water pump failure recall. However, my VIN was not included. Link: [XXX] I would like the recall on the water pump to be extended to my vehicle as it’s unreasonable that my water pump failed at 66K. Picture of repair in attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Visibility 08/05/2025

    The contact owns a 2021 Audi Q5. The contact stated while driving 50 MPH on the interstate, there was an abnormal booming sound coming from the sunroof, and the contact noticed that the sunroof had shattered. The contact drove to the residence and reported the failure to the Insurance Company. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

  • Electrical System, forward Collision Avoidance 07/27/2025

    While driving on the highway (70mph) at night, my instrument panel went completely dark. I was not able to see the speed I was driving and my warning sounds/lights were not working. The dealer could not get me an appointment for 4 weeks so I took it to a mechanic who specializes in European cars. The diagnostics indicated a loss of power to the instrument cluster/panel. I was told there was an active recall for this issue, but my VIN was not included. As this is a safety issue that sounds very familiar to the current recall for other Audi models, I contacted Audi and after inspection they diagnosed it as a failing instrument cluster. Since it's not in the current recall, I'm having to replace it. I've had computer issues in the past which the current Audi dealership has checked and told me there was nothing wrong, but after speaking to the Audi service tech many of the recalled issues were solved by a software update. The loss of the instrument panel is a major safety issue and...

  • Unknown Or Other 04/15/2025

    The small buttons that are part of climate control on the dashboard pop out and fall off. The pieces aren’t supposed to do that. They are actually designed to work as buttons that stay in place but whatever mechanism that is designed to keep them is place comes off. I have tried just putting the buttons back in but they will eventually pop off again. My car is relatively new and should not have buttons popping off. No car of any age should have buttons just falling off. These are small buttons that pop off at any moment if there is a defect and I think could be a potential choking hazard for children and pets. If one falls off and I don’t notice and is just rolling around on the ground, it could be an issue with pets especially. My buttons fell off in the middle of the night and I had to search the vehicle for it. This is also the control system for the fan in the car. In extreme climate, if this falls off, there are no means for controlling the climate of the vehicle. Yes, the prob...

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