2019 Audi Q5 Complaints

Received a malfunction drive train alert on a 2019 Audi with approximately 66,000 miles at the time. Took it in to have it addressed and was advised it needed a new Turbo. The turbo has since been replaced. However, a vehicle with very low miles should not be having any drive train issues. There is a class action lawsuit against Audi for the same issue. However my vehicle was not included. This is a known issue with Audi.

The vehicle is experiencing an issue withe the All-Wheel Drive system where its function is affected by an issue Audi calls Shutter or Shudder. The degradation in this system's performance is characterized by drive system torque oscillations when the steering wheel is turned. A hazardous condition is introduced when the AWD system is required for traction control and the system either outputs oscillatory torque, or binds up at a time where smooth torque at each wheel is required to provide traction and directional control (e.g. snow and ice or rain conditions). Audi has stated that they do not consider this a safety issue. Audi is aware of the issue and has released a Technical Service Bulletin 39 24 60 2059057/8 April 3, 2024 entitled "Quattro Ultra Vibrations or Binding in Tight Turns." This TSB has multiple revisions and covers several of their models over several production years. The Audi prescribed procedure to address the issue is to verify the condition, then flush and fill th...

Severe consequential safety defect involving total anti-lock braking system (ABS) failure stemming from a manufacturer recall defect and volatile CAN-bus network conditions during repair. This vehicle has less than 7,500 miles and has been grounded at an authorized dealership, Audi Brooklyn- Lic# [XXX], 700 Hicks Street, Brooklyn, NY 11231, for exactly 20 days since being flatbed-towed on [XXX], due to total power failure caused by the known manufacturing defect of clogged sunroof drains flooding the critical interior electrical network. The dealership replaced the comfort control module under the VIN recall warranty. However, during the dealer's active programming phase of this recall component, a fatal communication fault was introduced to the J104 ABS safety module. My original Service Advisor documented explicitly in writing via text that the technician observed the ABS faults materialize specifically during the recall programming process. No prior warning signs other than the ve...

2019 Audi Q5 had the hardware fail which controls the rear view camera (controls other functions too) It's known as the MMI and the replaced part says "MIB2 Main-Unit" on the housing. I have the old part that the dealer replaced in my possession. Dealer confirmed the part was broken and would require replacement. not having a rear camera impacts safety in parking lots, backing in to streets etc, as well as increased risk of backing off the road esp in tight settings. there was no initial warning - it 100% stopped working then would give some warnings or random short term use the past 3 months while scheduling replacement. Completely unreliable for day to day safety, as we back on to a busy road multiple times per day.

Went to Mavis on Weber Rd in Bolingbrook, IL for front brake replacement on June 6, 2026. It took 6.5 hours when I was originally told when I called to schedule the appointment it would only take 1.5 hours, so it was obvious that something was wrong. Within 100 yards of leaving their parking lot after the service appointment, an obvious clattering was present. I immediately called them to let them know the replacement had not been performed correctly. Booked appointment with Audi of Naperville first thing Monday morning to have them fix whatever was wrong - the earliest appointment I could get was June 11. Drove the car until Wednesday evening when something went very wrong and constant clatter was replaced by loud scraping and brake lockup when I exited 355 on my way home from work. Called someone that night to have it towed to Audi for the next day's service appointment. Audi videoed their inspection and shared the video. Their inspection revealed one caliper entirely missing from th...