2013 Audi A4 Complaints

The rear carrier frame has rusted through. There are trim pieces that are attached to the frame , they trap and hold moisture and salt like a cup under the frame, not visible during a regular inspection. My car only has 95k has been garage kept and taken through car washes in the winter with undercarriage wash (to no avail). After some investigation it seems that Volkwagon /Audi corp. has known about this issue since 2009 , but has kept it internally and not made owners aware of this. It would have been so simple to just remove these trim pieces and I wouldn’t have this hole in my car frame, which has basically made it unsafe as this frame holds my suspension and rear differential. There has been a class action lawsuit filed in The NJ District Court by an owner but it is only for Q5 and S5 thus far. In looking for a frame it seems that A4 shares this same frame. One of the guys in service told me, Audi knows about this, they stopped using the trim because of it and they might help you...

After run collant pump caught fire and damaged the engine wiring harness. I reported it to progressive insurance and they came and inspected it at a body shop. They concluded it was due to an open recall on the vehicle so insurance refuses to cover it. Had car towed to Audi dealership and they reported it to Audi USA. They came back and told me that because of the mileage and year of the vehicle that they wouldn't cover it.

The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Excessive abnormal corrosion of rear subframe.

Audi installed plastic covers over sections of the subframe on allroad, Q5 models, and other models. These covers held in water and salt causing severe rusting and corrosion of the rear subframe. Subframes of these models are seriously structurally compromised and also hidden from view due to these plastic covers. It’s seems Audi is repairing some under their 12 year rust/corrosion/penetration warranty, but the response varies based on dealership (some people are being told this warranty only applies to body panels, others are told that they are ineligible due to not regularly servicing their vehicles at the dealer). Many others are past the warranty timeline. This issue requires immediate attention and a full recall. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)