1996 Audi A4 Complaints

WHILE DRIVING WEST ON PENNSYLVANIA RT. 401 I DROVE OVER A SMALL BUMP IN THE ROAD, WHERE A DRAIN IS BURIED UNDER THE ROAD, AND THE PASSENGER SIDE FRONT LOWER A ARM SNAPPED IN HALF AT A SPEED OF 45 MPH CAUSING A CATASTROPHIC FAILURE AND THE CAR TO GRIND TO A HALT ON THE SHOULDER OF THE ROAD.

I HAVE 1996 AUDI A4 AND EXPERIENCING THE SAME RECALL PROBLEM AS NHTSA CAMPAIGN ID NUMBER: 06V403000, WHICH IS NOT ABLE TO RETURN THE IGNITION KEY TO THE RUNNING POSITION AFTER STARTING THE ENGINE. THIS CONDITION CAUSING ELECTRICAL ACCESSORIES SUCH AS WINDSHIELD WIPERS AND HEADLIGHTS TO BECOME INOPERATIVE INCREASING THE RISK OF A CRASH. I SEE THE FOLLOWING RECALL ON YOUR WEBSITE. BUT WHEN I CONTACT AUDI AT 1-800-822-2834, THEY SAYS MY 1996 AUDI A4 IS NOT QUALIFIED FOR THIS RECALL. VEHICLE MAKE / MODEL: MODEL YEAR(S): AUDI / A4 1996-1997 MANUFACTURER: VOLKSWAGEN OF AMERICA, INC MFR'S REPORT DATE: OCT 20, 2006 NHTSA CAMPAIGN ID NUMBER: 06V403000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: ELECTRICAL SYSTEM:IGNITION:SWITCH POTENTIAL NUMBER OF UNITS AFFECTED: 28594. *TR

TL*THE CONTACT OWNS A 1996 AUDI A4. THE CONTACT HEARD A LOUD SQUEALING NOISE OUTSIDE THE VEHICLE WHEN HE STARTED THE IGNITION. THE RPM'S INCREASED AND THE IGNITION KEY FAILED TO RETURN TO THE ENGINE RUNNING POSITION. IMMEDIATELY, THE IGNITION KEY WAS TURNED MANUALLY TO THE "ON" POSITION TO RESUME NORMAL OPERATION. IN ADDITION, THE WINDSHIELD WIPERS AND HEADLIGHTS BECAME INOPERATIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND NHTSA CAMPAIGN ID NUMBER 06V403000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) WAS REFERENCED. THE FAILURES WERE IDENTICAL, BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 132,000.

TL*THE CONTACT OWNS A 1996 AUDI A4. THE CONTACT STATED THAT HIS KEYS WERE STUCK IN THE IGNITION. HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V403000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 200,000. UPDATED 12-08-08 *BF UPDATED 12/10/08. *JB

LET ME START BY SAYING I ORIGINALLY DIRECTED THIS COMPLAINT TO THE STATE ATTORNEY GENERALS OFFICE, WHO SENT ME A LETTER, DIRECTING ME TO SEND THIS COMPLAINT TO THE NHTSA. THE IGNITION SWITCH WENT OUT IN THE 1996 AUDI A4, AS DESCRIBED IN RECALL # 06V403000. THIS LEFT ME STRANDED , AND I HAD TO HAVE THE VEHICLE PUSHED A FEW BLOCKS DOWN TO THE CLOSEST REPAIR SHOP. THE IGNITION SWITCH WAS REPLACED, AND I SENT IN MY REIMBURSEMENT FORM ,INCLUDING PROPER DOCUMENTATION THAT THE RECALL NOTICE HAD ASKED FOR. THIS RECALL NOTICE WAS OF COURSE SENT TO ME BY AUDI OF AMERICA. I RECEIVED A CALL FROM AUDI'S CUSTOMER SERVICE DEPARTMENT, AND THEY TOLD ME THAT THEY WOULD NOT BE REIMBURSING ME. WHEN I ASKED WHY, THEY SAID THAT THE WORK HAD TO BE COMPLETED WITH IN A CERTAIN TIME FRAME. I TOLD THEM THE RECALL NOTICE SENT TO ME MENTIONED NO SUCH TIME FRAME. THEN, THEY TOLD ME THAT THE WORK COULD ONLY BE DONE AT AN AUDI DEALERSHIP. I THEN REPLIED THAT A REIMBURSEMENT FORM WAS SENT TO ME WITH THE RECALL NOTIC...