2019 Acura TLX Complaints

The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that while driving approximately 55 MPH, the vehicle lost power and the steering wheel failed to responded as needed. The vehicle stalled in the middle of the road. The vehicle was restarted but stalled immediately. The contact inspected the vehicle but found no fault. The vehicle was towed to an independent mechanic where it was diagnosed that the rod bearing had failed and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed that the rod bearing had failed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Both headlight lenses on my 2019 Acura TLX developed severe internal stress cracking (crazing) with no external damage of any kind. The cracking appears to originate from inside the housing, consistent with heat stress or a manufacturing defect. Both headlights cracked identically and simultaneously, which rules out accidental damage. Acura corporate has denied a goodwill repair, classifying this as normal wear and tear. Estimated repair cost is 4,000. I believe this is a manufacturing defect and may affect other 2019 Acura TLX owners.

I am formally requesting a neutral third-party arbitration review under the Magnuson-Moss Warranty Act to compel American Honda Motor Co. to provide a permanent mechanical remedy—specifically, the sourcing and installation of a brand-new, redesigned engine assembly (Engine #Four)— This vehicle frame is now on its third engine block. Car was bought 11/30/2024. At Grubbs Acura, fuel pump safety recall that involves flashing/re-calibrating the Engine Control Unit (FI-ECU) software was done. Just a few weeks after new fuel pump, the vehicle displayed sudden stalling symptoms. The engine suffered a terminal, catastrophic internal collapse. The vehicle was towed to Grubbs Acura where Corporate Honda directed a forced out-of-pocket internal engine teardown. The physical teardown explicitly confirmed a catastrophic connecting rod bearing failure (spun bearing) identical to the structural manufacturing flaws currently under active federal investigation by the NHTSA under Preliminary Evaluation...

The contact owns a 2019 Acura TLX. The contact stated that while driving on the highway, the vehicle intermittently started to accelerate slowly and then it unexpectedly surges forward. The dealer was contacted regarding the issue but the vehicle was not diagnosed or repaired. The failure mileage was unavailable.

I am filing a formal safety complaint regarding the execution of NHTSA Recall 24-002 (Connecting Rod Bearing Replacement) by an authorized Acura dealership, and a fundamental safety flaw in Acura’s official Service Bulletin for this recall. My vehicle underwent "Repair #1" under this recall, which involved opening the engine block and replacing the rod bearings due to a factory defect that causes metal-on-metal wear. However, upon picking up my vehicle, I discovered the dealership left the old, dirty oil filter attached to the engine. I reviewed Acura’s Service Bulletin 24-002 and realized the "Required Materials" list explicitly omits a new oil filter for Repair #1. Because dealerships strictly follow this bulletin for warranty reimbursement, they are systematically leaving old filters on engines that just received new bearings. This means old, metal-contaminated oil trapped in the filter is immediately recirculated through the brand-new precision bearings. This procedural flaw dire...