2023 Acura Integra Complaints

VEHICLE & TRANSACTION DETAILS Vehicle: 2023 Acura Integra | VIN: [XXX] Purchaser: [XXX] | Authorized Rep: [XXX] Selling Dealer: Carvana, LLC | Delivery Date: XXX STATEMENT OF SAFETY HAZARD & DEFECT I am filing a formal vehicle safety complaint against Carvana, LLC for delivering a passenger vehicle in an unroadworthy, dangerous condition. On XXX, Carvana delivered the 2023 Acura Integra (VIN: [XXX]). Immediate post-delivery inspection by an authorized repair facility confirmed the vehicle was delivered with four severely worn, defective tires measuring below legal safety thresholds, along with a severe alignment defect. IMPACT ON VEHICLE CONTROL & PUBLIC SAFETY Delivering a vehicle with dangerously worn tires and severe alignment issues directly compromises basic vehicle safety and highway operation: Hydroplaning & Braking Failure: Tires worn past safe limits lack water evacuation channels, causing loss of control and extended stopping distances in wet conditions. Tire Failure...

Steering was sticky, shifty and driver could not recover resulting in loss of control and impact into an electrical pole and total loss of vehicle. Manufacturer and insurance are set to inspect vehicle. Police reported driver at fault as they did not have the mechanical / technical expertise / evidence to determine cause of accident when the recall notice was brought to their attention.

The sticky steering issue has returned even after the initial recall repair. Instead of replacing the entire steering rack, they only applied a temporary fix with grease the first time. The steering wheel stickiness comes and goes, which makes it even more frustrating and unpredictable. At times, the steering wheel even locks up during turns at speeds of 45+ mph, especially on highways and ramps, which is extremely concerning and unsafe. I brought the car back to the dealership, but they were unable to replicate the issue, so no repairs were made leaving me stuck without a solution. I’ve continued driving like this, and now at nearly 65,000 miles, the problem is worse than ever. Overall, this has been a completely horrible experience. Looking back, I wish I had done more research before buying this car. Save yourself the headache.

1. On multiple occasions, the adaptive cruise control has slammed the brakes at freeway speeds with no vehicles in front or next to me. The dashboard display showing vehicles in proximity indicated no new vehicles were sensed during these incidents (meaning the automatic braking was randomly triggered with no visual or audible warning). On one occasion at night, I was in the left lane of the freeway at going 75mph when this system slammed the brakes, slowing me to almost 40mph, causing the car behind me to have to swerve into the left shoulder to avoid rear-ending me. 2. The lane-keeping assistance will randomly start steering the car towards the edge of the lane. Sometimes it will actually steer the car over the lane markers, triggering the lane-departure warning, which proceeds to fight the lane-keep assist’s steering to keep the car in the lane. This will even occur after having steered the car correctly in the middle of the lane for some time. This poses a risk when the current la...

My car’s amplifier died. Now they’re trying to charge me like $2,000. I check online. Other people reported the same complaint coming with heavy price to fix it. Plus if they did replace the amplifier, it’s not granted that it won’t died in 1-3 years again.