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Steering
07/20/2015
THE TWO BOLTS THAT ATTACH THE BALL JOINT TO THE KNUCKLE SOMEHOW WORKED LOOSE AND FELL OUT, CAUSING THE FRONT RIGHT WHEEL TO FALL OFF THE CAR. FORTUNATELY THE SEPARATION HAPPENED AT LOW SPEED, BUT IF THE CAR HAD BEEN TRAVELING AT NORMAL ROAD OR HIGHWAY SPEEDS THE FAILURE WOULD HAVE BEEN CATASTROPHIC. NONE OF THE PARTS HAD ANY PRIOR DAMAGE, ALL WERE ORIGINAL TO THE CAR, AND THE MECHANICS COULD NOT UNDERSTAND WHY THE BOLTS WORKED LOOSE. VOLVO USA HAD NO INTEREST IN INVESTIGATING OR UNDERSTANDING THIS FAILURE, WHICH IS REMARKABLE GIVEN ITS NATURE AND POTENTIAL FOR CAUSING A MAJOR ACCIDENT. NOR WERE THEY WILLING TO PAY FOR THE REPAIR OR RELATED DAMAGE. I RECOVERED AND HAVE POSSESSION OF THE BALL JOINT, KNUCKLE AND BOLTS, AS WELL AS PHOTOS DETAILING THE FAILURE AND DAMAGE (INCLUDING ROAD SKID MARKS FROM THE DRAGGING WHEEL), AND RECEIPTS FOR THE REPAIR WHICH TOTALED OVER $1,000 EXCLUDING BODY DAMAGE.
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Electrical System
05/22/2014
2006 VOLVO V70 2.5T, 100K MILES. IGNITION CYLINDER JAMS RENDING THE VEHICLE INOPERABLE. THE INTERNET IS FULL OF SIMILAR INSTANCES. A DISABLED VEHICLE IS DANGEROUS. THE IGNITION CYLINDER IS DEFECTIVE AND SHOULD HAVE BEEN SUBJECT TO RECALL YEARS AGO. *TR
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Service Brakes
01/11/2013
DRIVING ON COMMUNITY STREET 25MPH HEARD LOUD EXPLOSION . CAR BARELY RAN BUT GOT 1 BLOCK TO AN AUDI DEALER . THEY INSPECTED CAR AND TOLD ME PARKING BRAKE EXPLODED AND GAVE ME LOTS OF METAL PIECES TO SHOW THE VOLVO MECHANIC . CALLED VOLVO OF NORTH AMERICA BUT THEY DENIED EVER HEARING ABOUT THIS TYPE OF PROBLEM AND VOLVO DEALER WANTS TO CHARGE ME $1700 TO REPLACE PARKING BRAKES . TALKING TO OTHER VOLVO OWNERS THEY HAVE HAD SAME PROBLEM AND VOLVO REFUSES TO ISSUE A RECALL . IS THERE ANY WAY YOUR AGENCY CAN ENCOURAGE VOLVO TO DO A RECALL ? THANKS *TR
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Power Train
12/14/2011
TRANSMISSION FAILED ON CAR CAUSING ROUGH BUCKING AT LOWER SPEEDS. *TR
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Electrical System, fuel/propulsion System
11/12/2012
CAR STALLED IN TRAFFIC THREE TIMES. OUR MECHANIC SAID IT THAT THE WIRES TO THE FUEL PUMP AND ITS MODULE WERE ROTTING, CAUSING ELECTRIC PROBLEMS AND THE STALLS IN TRAFFIC. IT NOW APPEARS VOLVO KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN TO ITS MECHANICS AS TO HOW TO FIX IT BUT HAS NOT NOTIFIED THE PUBLIC OR ISSUED A RECALL. THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE STALLS CAN CAUSE ACCIDENTS AND ROTTING WIRES CAN CAUSE FIRES. *TR