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Engine And Engine Cooling
01/30/2022
The contact owns a 2001 Volvo V70. The contact stated that while the vehicle was idling, the engine caught fire. The air bag warning light was illuminated. There was damage to the garage. There were no reported injuries. The fire department extinguished the fire and confirmed the origin of the fire was the engine. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 178,000.
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Air Bags
12/14/2021
Been trying to get the airbags serviced and replace since I received the notice from Volvo on Dec.14 2021. I have made several appointments in my area to get this matter fixed, Dealers in my area either don't have replacement in stock or don't know of the recall contract Volvo CarUSA LLC they could not help me, now I am receiving text message on dash saying SRS Airbag service Urgent. Any help would be appreciated. Sincerely [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Air Bags
01/10/2022
Received an airbag recall. There is no local dealer but there are authorized non-dealer service shops that do replace airbags. Under the recall a Volvo dealer must do the replacement. The nearest Volvo dealer is 300 miles away. Volvo will only reimburse for 25 miles of towing. The recall states "If you are unable to have this procedure performed without charge....". Towing cost would be approximately $800.00. How do I, and several others in my area, resolve this issue?
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Air Bags
12/18/2021
I was notified of the recall. Because I live 300 miles away from the nearest volvo dealership, there is no option for me to replace the airbag free of charge. Additionally, there is no plan in place to provide me with a safe vehicle until such a time that my volvo can be repaired. Until I undertake a great risk by traveling 300 miles at great inconvenience and expense, to have this problem resolved, I am expected to take a daily risk by driving this unsafe vehicle.
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Unknown Or Other
06/05/2021
Heater core burst causing severe burn on drivers right foot. An inch and a half deep puddle of boiling hot antifreeze poured out with no warning from center console over gas pedal. Passenger floor area also had boiling antifreeze. Daughter was driving and taken to hospital treated for second degree burns.