2014 Volkswagen Touareg Complaints

The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wet Air intake filter. Clearly showed water damage and rot on the air filter. This is a repeated issue.

The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.

Vehicle has 72000 miles on it, Driver seat heater burned a hole on the leather, burning my pants, underwear and skin while I was driving. I had to pull over because smoke started to come out of the seat. VW of Fort Myers checked it out and confirmed the heater was bad, but they said they don't make the replacement part anymore. No warning lights came on.

I attempted to start the vehicle and the starter button clicked followed by a strong ozone electrical smell and copious smoke from under the hood. We called the local fire department but canceled the call as the smoke seemed to be clearing. VW dealer says the starter, alternator, battery and two wiring harnesses need to be replaced. Full details pending as they are still working on it but estimate cost of nearly $4000. This is a serious concern and was transporting my 92 year old Mom. Fortunately the burning stopped on its own. Please contact Wyoming Valley VW at 272-770-2997 for details.