2013 Volkswagen Touareg Complaints

DRIVERS SIDE SEAT WARMER BURNED THROUGH THE SEAT COVER & BURNED THROUGH MY COAT. I WAS DRIVING ON A MAJOR HIGHWAY & FELT THE SEAT BECOME HOT. I TURNED IT OFF & WAS UNAWARE MY SEAT & COAT HAD BURNED UNTIL I REACHED MY DESTINATION. CAR & COAT WERE TAKEN TO DEALERSHIP TO ORDER NEW PARTS TO CORRECT THE PROBLEM.

I HAVE JUST OVER 50,000 MILES ON MY TOUAREG TDI AND THE CHECK ENGINE LIGHT CAME ON. DEALERSHIP TELLS ME THE ADBLUE HEATER NEEDS TO BE REPLACED AND IT IS NOT COVERED UNDER THE 80K EMISSIONS WARRANTY AND WILL COST ME $1,200 TO REPAIR. HOW CAN THIS NOT BE COVERED WHEN ADBLUE'S SOLE PURPOSE IS TO REMOVE NO2 FOR EMISSIONS? NOW I AM FACED WITH AN EXCESSIVE REPAIR FOR A VEHICLE THAT DOESN'T EVEN MEET EMISSIONS ANYWAY! OWNERS OF TDI 3.0 LITERS, SUCH AS MYSELF, STILL HAVE NO IDEA WHAT THE FATE OF OUR VEHICLES WILL BE SINCE THE VW DIESEL SCANDAL BROKE OVER A YEAR AGO. NO IDEA IF THERE WILL BE A FIX OR A BUYBACK. I AM STUCK WITH A CAR THAT IS NOT ONLY LEAKING HARMFUL NO2 INTO THE AIR, BUT HAS SIGNIFICANTLY DIMINISHED IN VALUE. AND NOW I NEED TO INVEST ANOTHER $1,200?!??! I CALLED VW AND THEY ARE NOT WILLING TO OFFER ANY FINANCIAL COMPENSATION FOR THIS REPAIR, NOR IS THE DEALERSHIP WILLING TO PROVIDE A GOODWILL REPAIR. AND I'M TOLD IF I DON'T REPAIR IT, AFTER A CERTAIN NUMBER OF MILES THE CAR WO...

ADD BLUE HEATER SYSTEM ON THE DIESEL ENGINE WENT BAD AFTER LESS THAN 42000 MILES. I THOUGHT THIS WAS PART OF THE EMISSION SYSTEM IN THIS CAR BUT VW DOES NOT SEE IT THIS WAY. THEY WANT OVER 1,000 TO FIX THIS ON A CAR THE LIED ABOUT IN THE FIRST PLACE. SEEMS TO BE A BIG MONEY MAKER FOR SOMETHING TO MAKE THE CAR EXAUST CLEAN.

WHILE TRAVELING AT NIGHT ON A 4 LANE HIGHWAY AT 70 MPH IN HEAVY TRAFFIC THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING OR ANY SYMPTOMS OF A POWER PROBLEM. WE HAD TO MOVE ACROSS FOUR LANES OF CAR AND TRUCK TRAFFIC WHILE RAPIDLY DECELERATING. LUCK AND SKILL PREVAILED TO AVOID A SERIOUS AND POTENTIALLY FATAL ACCIDENT. NO WARNING INDICATORS WERE DISPLAYED. SAFELY IN THE BREAKDOWN LANE THE VEHICLE CONTINUED AN APPROXIMATELY 1300 RPM IDLE AND WOULD MOVE AT ABOUT 15- 20MPH. I STOPPED THE VEHICLE AND THE ACCLERATOR PEDAL CONTINUED TO BE UNRESPONSIVE. I PLACED THE VEHICLE IN NEUTRAL WITH NO CHANGE IN THE ABILITY TO INCREASE RPM WITH THE ACCELERATOR. I SHIFTED BACK TO DRIVE AND NORMAL ACCELERATION FUNCTION RETURNED. WE DROVE ANOTHER 35-40 MINUTES WITHOUT FURTHER PROBLEMS. THE NEXT MORNING THE VEHICLE DROVE NORMALLY AND I TOOK IT TO THE VW DEALER. THEIR DIAGNOSTIC REVIEW SHOWED NO ISSUES AND NO MALFUNCTIONS WERE DETECTED.

THE STEERING WHEEL HAS A SHAKE, SHIMMY, OR VIBRATION BETWEEN 70-80MPH. 72MPH BEING THE MOST OBVIOUS. IT ALSO TENDS TO PULL MOSTLY TO THE RIGHT. IT CURRENTLY IS IN FOR ITS 2ND ATTEMPT AT REPAIR. THE FIRST WAS A REMOUNT AND REBALANCE OF ALL 4 WHEELS AS WELL AS "CLEANING" THE HUBS. THIS WAS TO COMPLY WITH THEIR OWN INTERNAL TSB. I WAS TOLD THAT IT WAS FIXED AND IT IS NOT. I'M WAITING TO PICK IT UP.