2013 Volkswagen Touareg Complaints

ON JUNE 3, 2019 I WAS TRAVELING SOUTHBOUND ON THE I-5 NEAR TULARE, CALIFORNIA, AT APPROXIMATELY 75MPH WHEN AN INDICATOR LIGHT CAME ON THAT I HAD NEVER SEEN BEFORE. LESS THAN A MINUTE LATER, I BEGAN TO LOSE POWER AND WAS UNABLE TO ACCELERATE. I QUICKLY MOVED TO THE RIGHT LANE AND PREPARED TO EXIT THE FREEWAY LESS THAN A MILE AHEAD. A FEW SECONDS LATER, THE ENGINE COMPLETELY SHUT OFF. I WAS FORCED TO COAST OFF THE FREEWAY, NO POWER, NO POWER STEERING AND QUICKLY LOSING MY BRAKES. I WAS LUCKY THAT THERE WAS AN OPEN PARKING LOT IMMEDIATELY OFF THE FREEWAY THAT I WAS ABLE TO COAST INTO. AFTER SAFELY COMING TO A STOP, I ATTEMPTED TO LOOK UP THE INDICATOR LIGHT ICON IN THE VEHICLE MANUAL. UNABLE TO FIND THE CODE / REASON FOR THE ENGINE FAILURE, I CALLED FOR A TOW TRUCK. THE NEAREST VW DEALERSHIP WAS 45 MILES AWAY SO I OPTED TO HAVE THE VEHICLE TOWED TO A LOCAL EUROPEAN CAR SERVICE SHOP IN TULARE, FRANK'S AUTOMOTIVE. AS LUCK WOULD HAVE IT, THEY HAD A VW MASTER TRAINED TECHNICIAN ON S...

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL MALFUNCTIONED. BAXTER VOLKSWAGEN LA VISTA (7108 S 124TH CIR, LA VISTA, NE 68128, (402) 983-9801) STATED THAT THE AIR BAG CONTROL MODULE AND ASSEMBLY WERE CORRODED, WHICH AFFECTED THE STEERING WHEEL FUNCTIONS, AIR BAGS, AND HORN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 73,600.

STEERING FLUID LEAKED OUT , INTERNAL FAULT WITH RACK SEAL, REPLACED RACK AND PINION ASSEMBLY IN MAY 2019 THIS IS SECOND REPLACEMENT OF RACK AND PINION ON THIS VEHICLE PRIOR REPLACEMENT IN NOVEMBER 2015 I FEEL ITS VERY UNUSUAL TO CHANGE RACK AND PINION ASSEMBLY ON SAME VEHICLE TWICE IN 4 YEARS TIME I HAVE BEEN TOLD IT HAPPENS OFTEN IN VW TOUAREG BUT HAS NOT BEEN REPORTED TO NHTSA

2013 TOUAREG 3.0L TDI-INTERMITTENT JERKING MOTION OF VEHICLE WHEN IN MOTION, INITIALLY AT LOWER SPEED AND NOW AT 80MPH ON HIGHWAY, INTENSE JERKING OF VEHICLE CAUSING VEHICLE TO LOSE POWER AND NEAR COLLISION WITH VEHICLE BEHIND ME. IT HAS BECOME MORE FREQUENT, ALMOST DAILY OCCURRENCE NOW. I TOOK THE VEHICLE IN IMMEDIATELY TO VW DEALERSHIP. PAPERWORK STATES "ROAD TEST VERIFIED CONCERN" (OF JERKY MOTION AND NOT RUNNING RIGHT). "SCANNED FOR FAULTS. NO FAULTS STORED. NO TSBS, OR TECH TIPS REGARDING CONCERN. SEEMS TO BE A SOFTWARE ISSUE WITH NO REMEDY AT THIS TIME". THE DEALERSHIP ADVISED ME THAT THIS IS A SOFTWARE BUG IN THE EMISSIONS SOFTWARE FIX AND THAT VW HAS NOT SUBMITTED A TECHNICAL SERVICE BULLETIN (TSB) TO OPEN AN INVESTIGATION FOR FIX. THEY SAID THAT THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THERE IS ANOTHER CUSTOMER WITH EXACT ISSUE AS MINE. I AM TOLD THAT VW IS NOT COMMUNICATING ANY INFORMATION ON THIS ISSUE BUT IT IS ACKNOWLEDGED THAT THIS IS A SOFTWARE ISSUE B...

SUNROOF EXPLODED OUTWARD AND ENTIRE FRONT GLASS SUNROOF WAS SHATTERED. DRIVING ON HIGHWAY AT APPROXIMATELY 70MPH. ALL CAR DOOR WINDOWS WERE OPEN. TEMPURATURE OUTSIDE WAS APPROXIMATELY 85 DEGREES.