2006 Volkswagen Touareg Complaints

2006 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP CONCERNING SEVERAL VEHICLE REPAIRS. *SMD THE CONSUMER STATED FROM THE BEGINNING, THE VEHICLE HAD PROBLEMS. THE NAVIGATION SYSTEM MALFUNCTIONED. THE UNIT WAS REMOVED AND INSTALLED AGAIN. THE FRONT AND REAR BRAKES WERE REPLACED, THE EVAP PURGE VALVE WAS REPLACED, THE IGNITION COILS WERE REPLACED, CORROSION BUILT UP IN THE SENSOR AND WIRING OF THE HEADLIGHT, AND THE WIRING AND HEADLIGHT WERE REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A FAULTY PURGE VALVE, FOR THE THIRD TIME. WHILE DRIVING ON THE FREEWAY, THE CONSUMER FELT VIBRATIONS AND HEARD LOUD NOISES UNDER THE CENTER ARM REST. IT WAS DISCOVERED THE PROPELLER SHAFT WAS BROKEN. ALSO, THE FRONT BRAKE PADS MATERIAL, WAS METAL ON METAL. THE BRAKES ONLY LASTED 24,600 MILES. THE CONSUMER WAS ALSO INFORMED THE WATER PUMP AND OIL PAN WERE LEAKING.

WHILE TRAVELING AT HIGHWAY SPEED, BEGAN TO HEAR A THUNKING NOISE CONSISTENT WITH A FLAT TIRE. AFTER FURTHER INSPECTION DETERMINED THE NOISE WAS ORIGINATING FROM THE UNDERSIDE OF THE VEHICLE IN THE CENTER. DEALER WAS ABLE TO DIAGNOSE AS A FAILED CARRIER BEARING OVER THE PHONE AS IT IS A "RECURRING ISSUE" (DEALER'S WORDS). SINCE THIS WAS ONLY A "RECURRING ISSUE AND NOT A PROBLEM", VOLKSWAGEN STUCK ME WITH A $1483 REPAIR BILL AND A WEEK WITHOUT A CAR OR LOANER VEHICLE. *TR

UPON DRIVING THE VEHICLE ON THE NIGHT IN QUESTION, OUT OF NOWHERE, A LIGHT CAME ON AND SAID COOLANT OVERHEATED. I WAS DRIVING ON THE DALLAS TOLLWAY, AND PULLED OVER IMMEDIATELY, AND THE VEHICLE SHUT DOWN COMPLETELY. I CALLED A TOW TRUCK, AND HAD THE VEHICLE TOWED, AND WAS TOLD MAYBE THE BATTERY WAS BAD. I PURCHASED A NEW BATTERY THE NEXT DAY, BUT THE VEHICLE STILL WOULD NOT START. I THEN HAD IT TOWED TO THE DEALER, AND WAS TOLD THAT I NEEDED A NEW ENGINE. I COULDN'T UNDERSTAND HOW AN ENGINE COULD GO OUT AT LESS THAN 60,000 MILES. I'VE BEEN FIGHTING WITH VW TO HAVE THE PROBLEM RESOLVED, BUT THEY HAVE REFUSED TO DO SO. THEY'VE HAD MY VEHICLE FOR 2 MONTHS NOW, AND THE PROBLEM STILL HASN'T BEEN RESOLVED. I PLAN TO PURSUE LITIGATION. *TR

AFTER SMELLING GASOLINE ON SEVERAL OCCASIONS, WE DETERMINED THERE WAS A CRACK IN THE FUEL FILTER HOUSING ASSEMBLY. THE CRACK ALLOWED GASOLINE TO PUMP OUT FILLING THE INDENTION ON THE TOP OF THE FUEL TANK THEN OVERFLOWING DOWN THE SIDES OF THE TANK. *TR

IN ORDER TO FLIP BACKSEATS DOWN TO GIVE REAR MORE CARGO SPACE THE FRONT SEATS MUST BE MOVED FORWARD. HOWEVER WHEN FRONT SEATS ARE SLID FORWARD MORE THEN A FEW INCHES THE WIRES FOR THE AIRBAG SENSORS UNDER THE SEATS ARE TORN AND RIPPED OUT OF PLACE SINCE THE HARNESS IS TO SHORT. THIS IN TURN DISABLES THE AIRBAGS. VW IS AWARE OF THIS ISSUE AND MAKES CUSTOMERS BUY A NEW WIRING HARNESS THAT IS LONG ENOUGH TO MOVE SEATS FORWARD WITH OUT TEARING TO REPAIR THE ISSUE. *TR