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Air Bags
04/23/2022
Airbag error notice and cracking sound when turning steering wheel. Error light for cruise control, front end assistance. This is the second time this has occured. It was previously fixed in 2018.
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Service Brakes
11/17/2021
I was driving down the road and the wheel locked up and I lost control of the car. I thought it was just a flat tire. I noticed the tire was flat and brake caliber was lying on the inside of the rim. There was extensive damage to the vehicle, tire, rim, suspension components and brake components. There was no warning and it just happened suddenly. My family and other drivers safety were at risk. The dealership said it was due to impact but their estimate didn't mention or included any of the brake components. The brake caliber bracket is broken and the holes were the caliber bolts attached are elongated. The brake caliber and bracket are protected inside the rim and brakes just don't fall off. It is a VW certified car. I put 4,000 miles since I purchased and the accident happened on November 17, 2021. I have all the components and pictures.
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Wheels
08/05/2021
Purchased on 08/05/2021. The suspension in the rear right passenger side. Went on a 5 minute test drive with Yancey Cobb who stated there was nothing wrong with the car and that I needed to call the Finance company and finalize the deal or I wouldn't have a car. Meaning I couldn't get my traded car back either. They shut the dealership down on me and left me on the lot to retrieve my articles from one car to the next and there was no gas in the car because the gas light was on. They gave no paperwork. I had no idea there was no warranty until I took it to Heritage Harford Rd who gave the car back broken. 3 times. They keep saying they can't duplicate the problem. I contacted the BBB and they Mike Molnar lied and said he contacted me. Never responded to the rebuttal. I contacted Volkswagen customer care via Twitter with Stephani S. Nothing. I went to Country Dubbs, nothings wrong, Brooks Huff, Nothing wrong. T&S Auto, nothing. This vehicles stops traffic everyday on York Rd. I've contac...
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Electrical System
08/11/2021
The vehicle can be turned off while in drive, and gives no extra signals (beeps, flashing lights, etc.) with the exception of a brief message on the dash and single ding (same ding for door open, and other low importance messages). The vehicle will then roll until the brake is applied or it comes to a rest on a flat surface or against a pole or hard object. This is a significant safety hazard that has occurred to me 3-4 times, the most recent was today when the vehicle rolled backwards down my mothers driveway. Crossed the street, entered the neighbors driveway/yard, contacted the mail box and came to rest in the front yard. The vehicle rolled approx. 200ft. The vehicle is equipped with auto braking and parking collision warning, that are capable of sensing a collision while driving and notifying the driver of objects while parking. The same system should be able to prevent a car turned off while in drive from rolling uncontrolled and striking a person or object. In addition the...
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Power Train
07/20/2021
The 2018 vw Passat se is only 3 years old and the transmission went out. The mileage was just a little over 98,000. The car has been kept up with as far as oil change, routine maintenance, and extras, such as tires and brakes. We have been given no reason to why the transmission would have went out like it did. But we are stuck making payments on it and the cost of repair from the dealership itself is $4,500
