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Electrical System, unknown Or Other
08/26/2026
I am reporting a recurring safety-related defect involving the factory-installed infotainment touchscreen in my 2017 Volkswagen Passat SE Technology. The touchscreen intermittently malfunctions in several ways. At times, the entire infotainment system freezes and becomes completely unresponsive, preventing access to any controls. The screen also has developed "dead spots" where touch inputs do not register. Additionally, it sometimes registers "phantom touches," responding to inputs when the screen is not being touched. I believe this presents a safety concern because the infotainment system is an integrated component of the vehicle and is intended to be operated by the driver. When the system freezes, fails to respond, or registers unintended inputs, the driver may have to divert their attention from the roadway to determine what is happening, attempt to operate the system, or restart it. Dead spots can also prevent the driver from accessing desired functions. Pennsylvania recognize...
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Forward Collision Avoidance
05/12/2026
The contact owns 2017 Volkswagen Passat. The contact stated that while driving at approximately 15 MPH, with the Forward Collision Avoidance system activated, the vehicle failed to detect another vehicle and the vehicle was involved in a crash. The air bags did not deploy. There was no injuries sustained. A Police report was filed but the information was not provided. The vehicle was vehicle was taken to a dealer where the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 114,000.
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Fuel/propulsion System
05/11/2022
cracks in the fuel pump houisng cauisng vapors and fumes into my car.
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Electrical System, forward Collision Avoidance
01/05/2026
ABS sensor has failed. Air bag sensor is faulty due to abs
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Unknown Or Other
12/01/2025
while in cruise control and going up a incline or a hill The EPC light will come on and the car will start lugging down very badly and have no power, they've said vehicle has done this for a year now and we have not been able to get any kind of acknowledgment of it from another dealership or the actual company I've said make and model of vehicle Volkswagen Passat
