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Unknown Or Other
01/31/2024
The main CPU component failed in my car and grounded out the second cylinder causing a fire to happen, This happened on my way from the store while I was in traffic and almost caused me to get into an accident. Luckily no one was hurt but now my car is not functional. I took it to a mechanic to see what the cause was and that's what they said it was the computer that failed and that I would need to take it to a dealership in order to have them fix it. When they asked me when I started noticing the symptom I said it started happening a couple months ago there was a random misfire check engine light that came on. And then this happened. I'm desperate please help me.
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Visibility
12/28/2023
The contact owns a 2017 Volkswagen Passat. The contact stated that heat and defroster and defogger blower motor was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.
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Forward Collision Avoidance
01/14/2024
The contact owns a 2017 Volkswagen Passat. The contact stated that while driving across a railroad track, the Forward Collision-Avoidance braking system independently engaged. The contact was able to safely cross the railroad track. The contact stated that the failure had occurred previously while the contact was driving and crossing an intersection. However, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
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Power Train
11/09/2023
The contact owns a 2017 Volkswagen Passat. The contact stated while driving 10-15 MPH, the transmission was shifting hard, and the vehicle made an abnormal clunking sound while shifting between 1st and 2nd gear. The contact drove to the residence and parked the vehicle. The contact then shifted into reverse (R) and the vehicle made an abnormal clunking sound. The contact stated that the failure recurred while shifting into drive (D). The check engine warning light was illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic to be diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,074.
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Engine
10/25/2023
The Passat stalls when traveling at low speed and/or from a stop, battery light turns on and loses all engine power, and will not restart for a period of time (10mins to 2 hours). This has happened on a residental street and on the highway when merging onto an on-ramp. There is no loss of electrical power and the starter attempts to turn the engine over but the car will not start. After multiple starting attempts the cars ECP light will turn on. My safety was put at risk when this occured on the highway and I needed to be push the car to the shoulder. The car has been towed to the VW dealership three times and not been reproduced at the dealership. The dealership replaced the car's oxygen sensor and cam shaft position sensor and this did not fix the stalling issue. Dealership has told me no faults have been recorded.
