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Forward Collision Avoidance
02/15/2025
While driving on a residential street the VW Front Assist suddenly engaged the brakes. There was no car in front or any cars driving in the area. The car came to a complete stop. The only explanation may be that it had been recently raining in Seattle and it was also late in the day so the sun was low in the sky. There was also a metal plate on the street that appeared to be reflective with the rain. We have had incidents like this in the past while driving over the University Bridge as well which is a metal grated draw bridge in Seattle. We are extremely concerned that the brakes will engage and we will be rear ended. I had the dealership inspect the Front Assist feature on Thursday April 17th, 2025 and they have no indication of any fault with the system. The radar sensor that the feature relies upon was properly aligned and in working order. This system makes our car less safe to drive than if it was permanently disabled. Rain followed by sunshine is common in Seattle cre...
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Electrical System, service Brakes
02/28/2025
Unknown my water pump failed and all out of nowhere
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Fuel System, Gasoline
01/07/2025
The contact owns a 2016 Volkswagen Passat. The contact stated that while attempting to accelerate above 35 MPH, there was an abnormal burning odor inside the vehicle and the EPC warning light had illuminated briefly then the vehicle stalled. The contact was able to pull over onto the side of the road however, the vehicle failed to restart. The vehicle was towed to the residence, and the contact reached out to a local mechanic to diagnose the vehicle. The contact was informed that the fuel pump module, and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle failed to restart. The contact referenced NHTSA Campaign Number: 17V509000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage 77,000.
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Engine
11/01/2024
The contact owns a 2016 Volkswagen Passat. The contact stated that the vehicle was vibrating abnormally while in park(P) and had started jerking while driving. The contact stated that while driving and exceeding 70 MPH, the shaking and vibrating became worse. The contact stated that the vehicle was leaking oil on top of the engine. The EPC warning light remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was informed that the breather valve, oil separator, the lower and upper timing cover, all four coil pack connectors, the coolant fluid and brake fluid, rear brake pads, wheel alignment, and engine air filters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.
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Engine And Engine Cooling
10/01/2024
The contact owns a 2016 Volkswagen Passat. The contact stated that after the dealer had performed a fuel induction on the vehicle, the check engine warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the catalytic convertor had failed and needed to be replaced; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 98,000.
