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Air Bags
06/01/2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE USED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN OF ORANGE PARK (7220 BLANDING BLVD, JACKSONVILLE, FL 32244 (855) 758-7110) WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO PAY $100 TO HAVE THE INDICATOR TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.
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Fuel/propulsion System
10/12/2019
FUEL PUMP CRACKED, AND PLACEMENT OF PUMP CAUSED GASOLINE TO POOL UNDERNEATH BACK SEAT INSIDE THE CAR, RIGHT UNDER WHERE MY 4 YEAR OLDS CAR SEAT IS. TECH STARTED WE ARE EXTREMELY LUCKY THAT IT DIDNT CATCH ON FIRE, BECAUSE IT WAS BASICALLY A BOMB DIRECTLY UNDERNEATH HIM THAT COULD HAVE GONE OFF ANYTIME THE CAR WAS TURNED ON OR RUNNING. ONLY FOUND OUT ABOUT IT WHEN I TOOK IT TO GET THE FUEL PUMP MODULE REPLACED, AND ONLY FOUND OUT ABOUT THAT RECALL WHEN THE CAR STARTED STALLING OUT WHILE DRIVING. IT IS NOW AT VOLKSWAGEN OF MACON WAITING ON PARTS FOR A $1,000 REPAIR. WE ARE GOING TO GET RID OF THE CAR BECAUSE WE ARE NOT PUTTING MY SON BACK IN A CAR WHERE THAT IS EVEN POSSIBLE.
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Electronic Stability Control (esc)
10/05/2019
BOUGHT THIS AT A USED CAR DEALERSHIP. WITHIN TWO DAYS, THE EPC LIGHT WAS COMING ON. WHEN DRIVING THE CAR OR WHEN STARTING TO PUSH THE GAS PEDAL, THE GAS PEDAL HAS NO RESPONSE. IT'S AS IF THE PEDAL IS NOT WORKING. WE TOOK IT BACK TO THE DEALERSHIP AND HAD THEIR MECHANIC LOOK AT IT. THEY SAID IT WAS A SENSOR. SAID THEY FIXED IT. WITHIN A WEEK, THE EPC LIGHT CAME ON AGAIN. THIS TIME, SAID IT WAS THE THROTTLE BODY. THEY SAID THEY FIXED IT BUT WITHIN ABOUT 3 WEEKS, THE PEDAL ISSUE HAPPENED AGAIN. LUCKILY, WE HAVE STAYED ON LOCAL ROADS 40 MPH MAX BUT WHEN THE CAR DOESN'T GO WHEN IT IS SUPPOSED TO, I'M EXPECTING TO GET REARENDED. WE BROUGHT THIS TO OUR MECHANIC AND $1700 LATER, THE CAR IS STILL DOING THE SAME THING. THE EPC LIGHT IS ON AND THE CAR IS NOT GOING WHEN YOU PRESS THE GAS PEDAL. THE CPU HAS BEEN SWITCHED OUT AND THE ACCELERATOR PEDAL HAS BEEN REPLACED. HOW MUCH MONEY DO WE DUMP IN THIS? THIS SEEMS TO BE A COMMON ISSUE FROM WHAT I AM READING ON THE INTERNET.
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Engine
08/30/2019
TL* THE CONSUMER OWNS A 2009 VOLKSWAGEN PASSAT. THE CONSUMER STATED THAT THE ENGINE INTAKE MANIFOLD FAILED AND CAUSED THE VEHICLE NOT TO ACCELERATE IN A TIMELY MANNER. THE CONSUMER STATED THAT THE VEHICLE FAILED THE STATE INSPECTION DUE TO THE INTAKE MANIFOLD FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE INTAKE MANIFOLD SYSTEM REPAIR. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000. *BF *AS
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Power Train, engine
07/02/2019
MY VW PASSAT 2009 SUSTAINED ENGINE FAILURE DUE TO FAILURE TIMING CHAIN/TIMING CHAIN TENSIONER AND NOW NEEDS VERY EXPENSIVE ENGINE REPAIR OR REPLACEMENT OF ENGINE. CAR DROVE OKAY FOR 15 MINUTES IN THE MORNING THEN IT WAS THEN PARKED FOR ABOUT 2 HOURS. WHEN TRYING TO RE-START THE CAR, THE CAR WOULD NOT START. MECHANIC NOTED ABSENT COMPRESSION IN 2 CYLINDERS AND DIAGNOSED IT TO BE DUE TO TIMING CHAIN SLIPPING. THIS HAPPENED AT 80,000MILES AND LESS THAN 10 YEARS (9 YEARS 9 MONTHS) OF PURCHASE OF THE VEHICLE. VW'S EXTENDED WARRANTY COVERS REPAIR/REPLACEMENT OF TIMING CHAIN BUT DOES NOT COVER REPAIR OF ENGINE DAMAGE RESULTED DUE TO TIMING CHAIN FAILURE. THE CAR WAS SERVICED AT VW DEALER REGULARLY AND THERE WAS NO WARNING OR INDICATION OF IMPENDING FAILURE OF THE TIMING CHAIN. OTHER OWNERS OF VW VEHICLES HAVE ALSO COMPLAINED OF HAVING IDENTICAL PROBLEMS ON ONLINE COMMUNITY WITH SOME PEOPLE COMPLAINING OF ENGINE STALLING WHILE DRIVING. THIS APPEARS TO BE A DEFECTIVE DESIGN RATHER THAN WEAR AND...