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Seats
06/23/2024
There is a spring that it out of place and when I turned to get out of the seat it scratched my back.
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Fuel/propulsion System
06/07/2024
The fuel door would not open for me to put gas in my car. I cannot drive my car without fuel. If I can’t get to my gas tank because the fuel door has malfunctioned I become a danger to those who drive as well as myself and my vehicle. My car tells me everything else but not that. I only find out once I need gas and others getting upset because they waiting on the gas spot can get me hurt or killed in this day and age with peoples lack of patience. I had to spend extra money to tow my car just for them to break the actuator just so I can put gas in my car. Now my fuel door hangs open and now I have to worry about my car and who may do something in that instance. The car doesn’t offer a switch or button in the car to release the fuel door. My car runs on gas if the malfunction happens every 6 months or every year it stops my life. I need to work go to school and so much more. This is an issue that will continue because of the build of the vehicle and others like it in many make and model...
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Unknown Or Other
05/11/2024
Mid-drive, the vehicle gave me a "check starter system" warning, a known 2020 VW Jetta issue. However, my car has not gotten a recall message yet. The message also disappeared again after I turned off the car for 10 minutes and started it again.
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Unknown Or Other
04/29/2024
Vehicle's sunroof spontaneously shattered while driving, raining down thousands of shards of glass. There was a loud bang, it sounded like a firecracker went off. I was not behind another vehicle and was going 55-60 mph. Another issue that this brought up was that after I had pulled off and assessed what happened, I wasn't initially able to buckle my seat belt due to glass in the receptacle.
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Unknown Or Other
03/07/2024
After buying this vehicle in June 2020, and the "Emergency SOS Module" never malfunctioning once, I enrolled in VW's free "Safe and Secure" service through the myVW mobile application on March 7, 2024, and immediately received an "Emergency SOS Error" light. The vehicle manual states that the vehicle is not safe to drive and must be taken to the dealership immediately. I then called my local VW dealership asking if I could stop by since I was in the area, and the service department stated that have seen a lot of vehicles coming in with this issue lately and the car must be brought in to replace the emergency call module. Upon bringing my vehicle in, the dealership stated that there is a diagnostic charge of over $250, in addition to the cost of potentially replacing the module (which I'm reading online others have paid between $900-$1,500 for replacement. This is completely unacceptable to pass on a charge to a customer for something that is not included in the vehicle's scheduled (...
